Mövenpick Waterpark Resort & Spa Soma Bay
滴答滴答，时间到了，我们所有的酒店及度假村每天下午都有 60 分钟供应令人垂涎的可可甜品，让您一整天都有美好心情。
Clean room V.good food ( quality and variety) Great reception team Great splash team Great house keeping team Beach is ok Restaurant team doesn’t met the expectations specially with non- foreign guests. A great place for relaxing Family friendly hotel Special thanks to: Ahmed from House keeping All the reception team
I had the pleasure of staying at the Movenpick Resort Soma Bay with my family for a week in the middle of March. Writing this review is a little difficult because every aspect of the resort, amenities, food and service was truly incredible. This was the feeling from all five of us that had the pleasure of staying here. First of all, this an Aqua Park resort which we were not aware of and was a fantastic surprise. It is filled with fun slides and a ride which you wont be able to get enough of. I will start from my check-in experience where I was welcomed by Ali at the front reception who was working on the night shift. He was extremely friendly and warm which meant our holiday was off to a great start right away. We were upgraded to a Deluxe Room with a Garden View which was extremely spacious, well appointed and extremely comfortable. The beds and bathroom too were large and extremely luxurious. Ali, at the end of our stay also, with minimal hassle arranged a late check-out for us meaning we were not left loitering before our transfer. Ali, is truly an asset to Movenpick and embodies all that we would expect from such an establishment and hotel. Ali was my first impression of this place and left me smiling throughout. We were also assisted by Ahmed, Mohammad Fateh, Amir and Baseem all of whom went above and beyond at every stage to make sure my father who was less comfortable with walking around the large resort didn’t have to. Fantastic foresight and accommodation was made to make the large golf cart available to transport us around with minimal wait time, this was very helpful and made all the difference in enhancing our experience. We also had the good fortune of meeting Mina who was the front desk manager, an extremely polite, professional and accommodating gentleman who went out of his way to ensure we were able to make dinner at the newly opened and extremely tasty Chinese restaurant despite it not being completely open still. Mina also offered the late check-out which was such a great help for us. We visited the newly opened Water Park, and right from the outset on our arrival we were met by the Aquapark and Pool manager Muhammad Salim who availed himself to us for anything we needed. We required a flotation device without which swimming might have been somewhat problematic. He went out of his way to find these for us and provided them to us for the duration of our stay. We were looked after extremely well every time we visited by the super friendly and helpful Muhammad Yaseen Yaseen, Yussuf and Mahmoud. They really go the extra mile to make you feel not only at home but truly special. This is the sentiment that stays with you at this resort you are greeted very warmly everywhere and everytime checking to see if you need anything or if there is anything that can be done for you. You have your pick of a number of restaurants, from the Lebanese, Chinese, Italian and Buffet. Hammada our waiter in the Italian and again in the Lebanese was a delight, he was helpful, efficient and warm making our visits each time that much more pleasant. In the buffet we were served by Khalid who has to among the highlights of our trip. We were welcomed each time as though we had been staying there for months. He would ensure we had everything we needed and nothing was ever too much, we looked forward to our meals because of Khalid who made sure it was a great experience each time. Here again each of the chefs are truly remarkable and helpful always wearing a smile. Chef Abd el Hameed and Chef Ezz went above and beyond to ensure the food we needed was available and ready or us making the experience truly special and memorable, these two chefs particular were amazing. The beach at the resort has to be my favourite part. It is a clear, sandy, turquoise and blue watered beach with a bar close by where Emad and Mustafa always greeted us with a smile and made sure the drinks were perfect. Karim made sure we had our towels right away and they were fresh and replaced. Each person is difficult to mention but everyone here is truly superb and the best I have come across. These are those that we interacted with each day and why I mention them specifically. The main person that has stayed with us all is Ahmed from Housekeeping (room 2019). He was so helpful, friendly, warm, accommodating and always willing to go out of his way to make sure we were satisfied. He was a true joy to interact with and enhanced our experience exponentially. The manager of Housekeeping Muhammad Sultan too ensured we were always happy and always advised on places of interest. I would like to thank all the staff at Movenpick for making this such a fantastic experience. I loved every moment I was there. I wish you all the best always. Zubair on behalf of the Osman Family.
The aqua park is fantastic. We had so much fun on the slides . Food was great and staff was very kind and attentive. Really enjoyed the stay overall. Will definitely be coming back. Both relaxing and entertaining
It was a great journey. A big Thanks to Morsy and the whole team for the entertainment. The weather in Egypt is great and the beach is directly at the hotel. The food is really good and you have so many opportunities to do.
Can't be greater! ❤️ It's a really unique and perfect resort I've ever seen Clean room, variety of food, variety of shows in the "Teatro" with a fantastic entertainer team The place has a large aquarium Many pools Private beach Huge food place Many coffee shops inside with no extra fees Kids area Clinic.. pharmacy and supermarket I believe that's one of integrated resorts and M sure I will revisit it again and again ❤️
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