慕温匹克 Cairo Media City

It’s very good hotel , almost excellent service, and the best part of it that your guest relation whose called “ menna “ kept calling everyday checking os everything is okay or not and she is so friendly and helpful… these treatment of your best guest relation as I think made me keep an eye on my schedule to come back there to you.

Very nice asiatic restaurant, with an great ambiente and good cuisine. The service is professional and very attentive. We were greeted with a small appetizer. The dishes are beautifully garnished and the portions are absolutely sufficient.

I would like to file a complaint regarding my bad experience while staying in room number 10106. My experience was bad due to the lack of cleanliness of the room and the poor level of service. When I arrived at the room, I noticed that it was full of dirt, and that the covers on the beds were dirty and the towels were also unclean. When I asked the employee to change the towels, he evaded my service several times. I felt neglect and disrespect on the part of the employees. However, I would like to emphasize the honesty that the food was served, it was very delicious, and the stunning views in the hotel were amazing. You must address this problem as soon as possible. I hope you will take the necessary measures to improve your service and care for cleanliness in the hotel. I look forward to hearing your response on this matter soon. Thank you

The main restaurant breakfast was impeccable. The assistant manager Mohamed was very attentive to us. Logina is a hostesses with a welcoming smile and attitude. Sherif was always ready to service us.

The hotel is immaculate, the breakfast was amazing, the rooms were really clean, we got fresh towels everyday and the room service was prompt. All the the staff were extremely polite, helpful and friendly. I will highly recommend this hotel for your stay. Mohamed, Logina, Sherif and Sameh were very attentive to us every day.