Mövenpick Waterpark Resort & Spa Soma Bay

Very fantastic place , but The reservation and reception manager is not cooperative with customers and distributes rooms according to his desires only without referring to the needs or desires of customers, which leads to dissatisfaction of guests.

Great Winter Escape We had fantastic time at the Mövenpick Resort, Soma Bay. We stayed here for 3 weeks in January which was perfect to escape some of the winter. The beach was always nice and clean and there was so much space it never felt crowded and it was nice to have a separate area for Adults. The animation team were always very informative with letting you know about the daily programme and it was always a pleasure to see Natali with her beautiful smile. The gym was good and the staff member in there very helpful and happy to give advice if needed. In the Restaurant we were very fortunate to have Chef Mohammed Shaban to look after us. Having vegan dietary requirements it can sometimes be quite difficult but Chef Mohammed went above and beyond to make this easy for us. He took the time to check and explain which items on the buffet were suitable for us and if we wanted something different he would happily cook something delicious. Often we would organise with him beforehand what we wanted for for lunch or dinner which was great. In his absence he organised for Chef Ahmed to look after us. Ali & Ahmed in the bar made the most delicious cocktails and it was so nice to have a pleasant chat with them and receive their great service. Our housekeeping guy Mostafa was exceptionally good. He went the extra mile to make sure we were comfortable and that we had everything we needed in the room. After a day at the beach we would often come home to a new surprise made from the towels and fresh flowers. He has such a kind manner and I would look forward to our small conversation each day. We will most definitely come back to this hotel especially to just relax for a couple of weeks on the beach. At the end of the day it was the nice, kind helpful staff that made our holiday.

I visited here for one night and arrived earlier but they gave the key earlier than i expected. so i was surprised and thankful. specially abdalah the receptionist he is best man, so kind. if somebody visit, go to him. beach is in front of hotel. it was good to swim and take a walk.

Firstly Abdallah from reception was very Smiley and Handsome man and Housekeeping was Good and Food so nice gym too was clean and Coach was Professional and Restaurants was very Special and many Food in everyone and stuff was so nice and helpful. It was a very nice Trip

One of the best Gyms in the area! Coach Mahmood was very helpful Movenpick hotel is one of the best in the area Good vibes , great food, very nice hospitality Very impressive location and pool along with a very clean beach Staff were very assisting and always smiling