Mövenpick Hotel & Residences Hajar Tower Makkah

I styaing at Move pick Hotell Everything it grate so far locashun is perfect and the my room comfertable I want visit agan especielly Ramadhan Yallah ameen 🤲🏼 Anwar has been reely helpfull

Everything was incredible. Anwar from Guest Relations provided exceptional service with great professionalism, kindness, and attention to detail, which truly made the experience outstanding. Raghad Garani from the Call Center also deserves special recognition for her polite, clear, and professional communication.

Mövenpick Hotel Makkah – Consistent, thoughtful hospitality My recent stay at Mövenpick Hotel Makkah was excellent from start to finish. The hospitality was truly top class—staff were kind, caring, and always ready to help. Service standards were impressive and consistently maintained throughout the stay. The food was outstanding—fresh, well managed, and beautifully served. I especially appreciated the hotel’s genuine efforts to be eco-friendly, with thoughtful measures that reflect responsibility and vision. One small suggestion for further improvement would be replacing separate hot and cold taps with mixer taps to help reduce water usage. I always enjoy staying here and would gladly recommend Mövenpick to others. Kudos to the entire team for their sincere efforts and excellent service. Booked through Arabian Tours, Mumbai, as usual. Special thanks to Ali Bhai for always being helpful.

Checked in 7 am we were told to go for umrah room swill be ready by 2. We are groups of 12 pax one was family wanted room next to each other They wanted to upgrade to a suit where only kid bed was available and they wanted to add the other beds. After shouting kids given 34 floor adults given 13 and one other give 6 floor They have horrible services and takes so much money for bookings I will never redone t this hotel to anyone

Appreciation Review – Mövenpick Makkah I have stayed at the Mövenpick Makkah twice before the renovation, and I recently had the pleasure of staying again after the renovation. I must say, I absolutely loved it. The renovation has been done beautifully. The room was excellent, the bathroom was modern and very well designed, and the color scheme inside the room and throughout the hotel was perfect. Everything felt fresh, elegant, and thoughtfully planned. I truly loved every part of it. I would especially like to thank Duty Manager Omar, who was outstanding. I asked him for particular help, and he was delighted to assist. His professionalism, kindness, and willingness to help made a big difference in our stay. My sincere thanks also go to Chef Helper Marwan, Abdulmaboud, and Restaurant Manager Abdulhannan. They made us feel truly special and well cared for. Their hospitality and warm attitude were exceptional. One thing I clearly noticed during this stay was the very positive atmosphere throughout the hotel. It genuinely felt like everyone was happy to be working there, and that positive energy reflected in the service and overall experience. I truly enjoyed my stay and highly recommend Mövenpick Makkah. I look forward to staying here again in the future.