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麦加哈吉尔塔瑞享酒店及公寓

客房和套房

享受的房间

餐厅和酒吧

品味生活的地方

我们相信肆意享乐是天经地义的,为我们的客人提供美味新鲜的美食、丰盛的点心和独特的瑞享风味,为所有人提供我们全心全意的服务。

设施与活动

生活更甜蜜的地方

尽情享受在瑞享酒店的美好生活。从阳光明媚的泳池畅游到舒心的水疗时间,从使人精力充沛的锻炼到身临其境的文化体验,我们邀请您纵情享受这一切。

实用信息

实用信息

位置与联系方式

评价

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4.5/5 TripAdvisor评分

1898 评价

serkan k
: 5.0 on 5"
04/02/2025 来自Tripadvisor
Perfect

Thank you for the friendly welcome and clean rooms. and thank you for the excellent breakfast.perfect elevator sistems. I would also like to thank you for the comfortable rooms with clean views and the towels produced daily…………………………,,,,

MJ K
: 5.0 on 5"
04/02/2025 来自Tripadvisor
Making Umrah Easier

Very convenient location with great breakfast. The service is great as well. Also the beds are very comfortable if that’s something that you look for. Overall the spot is a great place for families and big groups due to the availability of three bedded rooms.

Getaway43594497142
: 2.0 on 5"
02/02/2025 来自Tripadvisor
Bad Smoking Smell, Very small Quad Room

It was very bad smell and smoke inside the room. 4 bed quad room booked and paid advance but they gave 2 bed room. After complaint they didn’t charge it straightway but gave 2 extra bed . It was very congested. We couldn’t move in the room. It’s blocked wardrobe and sitting area after extra 2 bed added. Next day we complained again then in the afternoon they changed the room, but still it wasn’t very good but bit bigger. We managed it. It’s not 5 star standard but maximum 3 star. They didn’t compensate for 1 night etc. Not official apology…

Waleed S
: 1.0 on 5"
19/01/2025 来自Tripadvisor
Disappointing…Don’t stay in this hotel!!

An extremely disappointing experience that is not in line with Accor reputation in general and Movenpick in particular. I booked 2 rooms for my family (#2925 and 3025) on Jan 15 for one night. Look at the photos to see what we experienced during the stay and here is the summary: - The neighbor room 2926 and 3026 were under re-construction - I informed the receptionist about it after I saw it around 3:00 AM after our arrival and asked him to move us elsewhere since we are staying only one night and we need to have a good sleep after finishing our Omrah. He made phone calls and then told me there is no construction or maintenance work in any of the rooms during that morning. - We slept at 7 AM after performing Omrah and a long travel day - The workers started hammering and cutting and drilling at 9 AM with an extreme construction noise from all directions. - I asked the workers to stop as we need to sleep and the noise was not allowing us to do so - They stopped for 10 minutes and then started again - I called the receptionist and asked to talk to the manager. Mr Majed (the manager in charge) spoke with me and apologized for the noise. I told him that I paid $578 (SAR 2170) to have a good sleep not to hear an apology - I asked for refund and he strictly rejected. I told him these rooms should not be given to any customer and this is not the expectation from a hotel like Movenpick or Accor Group. He insisted that the hotel policy doesn’t offer any type of refund, even if the hotel did a mistake in assigning such a room to the guests. - He offered an upgrade: I told him that we are checking out the same day and the upgrade doesn’t solve the problem. - I stopped the call after more than 20 minutes of trying to convince the manager that this treatment is not what I know about Movenpick and Accor group. I also informed him that I will escalate my complaints through all possible channels. - ⁠A gentleman from the hotel came at 10 am and asked them to stop until noon time (12:30 pm). At 11 am, they started the work again…it wasn’t a hotel stay. It was a nightmare for me and my family. In summary, we slept only for 2 hours and then checked out. Conclusion: I do not recommend this hotel. Go for the other options in Makkah. I still hope that Accor group will be fair, refund the paid amount and express their apology. Accor has always been one of my preferred hotel chains and hope it will continue after they read this review. They should not allow any hotel operator to damage the reputation they spent years on establishing it. Leave you with the photos!!

Khadija M
: 5.0 on 5"
18/01/2025 来自Tripadvisor
Amazing experience !!!

The hotel was amazing, the staff was so kind and hardworking. Housekeeping staff was the best, they are so kind and the kitchen staff as well. They work very very hard, very kind. They are very nice people. The breakfast was 10/10. Reception was great, everyone was amazing. I will be coming back insshallah here again. Best hotel to stay at !!

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