麦加哈吉尔塔瑞享酒店及公寓
客房和套房
享受的房间
餐厅和酒吧
品味生活的地方

设施与活动
生活更甜蜜的地方
实用信息
实用信息
位置与联系方式
评价
1914 评价
Booked two rooms months in advance via Accor’s official site for Umrah, with terms clearly stating payment at check-in. Credit card details were provided and confirmation emails received just days before travel. Yet both bookings were suddenly cancelled on the day of departure. A payment link was sent at 2:26 AM with a 10-hour deadline, which landed in junk mail. No attempt was made to charge the card, despite it being on file. I was left stranded in Makkah with elderly parents and a toddler, forced to make an emergency last-minute booking at a much higher cost. After reading other reviews, it’s clear this isn’t an isolated incident — it seems this is a recurring issue with this hotel. Your usual templated apology is not good enough. I am seeking compensation for the financial loss and stress caused. Mövenpick Makkah: take real responsibility and get in touch. Avoid if you value reliability and peace of mind
Located in Hajar Tower of Zam Zam Tower. Integrated with Malls and near Masjidil Haram, best location. I can seen partial of Masjidil Haram from my window. Maa Sha Allah. I had to extended because I am sick. One of cleaning staff who can speak Bahasa, he helped me. The receptionist man also very helpful. Last day, I had a lovely breakfast there. I love their gluten free also vegan menus.
Hamdallah went for a one night stay in late April, where we managed to perform Umrah in perfect atmosphere. The hotel has great staff from the moment we arrived they assisted with luggage and allowed us to check-in. The staff at the check-in counter was very courteous and gave us what we needed. The room itself was of perfect size and had a partial view of the haram as promised on the website. The rate included breakfast which was very pleasant and fulfilling. The bathroom size however was very small and the water in the shower very low pressure. The shower water also took a while to get warm.
Well the breakfast buffet is similar food everyday not a big choice to choose from hotel location n proximity is very close room wise not friendly while check out cleanliness is not good at all very dusty room very very dusty hotel amenities and outdated and old but the price is like other hotel of better standards in terms of money u can get a better hotel at the same price
Really enjoyed our stay here and with my families. Room service is great and clean and can get access to many things when in need. Well recommended hotel. Room service Jowel looked after us and processed us with facilities required. Very well maintained and organised.