Anwar Al Madinah Mövenpick

客房和套房

享受的房间

餐厅和酒吧

品味生活的地方

我们相信肆意享乐是天经地义的,为我们的客人提供美味新鲜的美食、丰盛的点心和独特的瑞享风味,为所有人提供我们全心全意的服务。
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设施与活动

生活更甜蜜的地方

尽情享受在瑞享酒店的美好生活。从阳光明媚的泳池畅游到舒心的水疗时间,从使人精力充沛的锻炼到身临其境的文化体验,我们邀请您纵情享受这一切。

实用信息

实用信息

位置与联系方式

评价

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3.7/5 TripAdvisor评分

2185 评价

ash3535
: 5.0 on 5"
07/07/2025 来自Tripadvisor
Alhamdulilah great stay.

After a long flight from London Heathrow, the family were very tired and I was hoping that we would get in our rooms quickly so that we can pray the morning prayer before going to sleep. I was met with a gentleman from check-in by the name of Samih. He was very professional and checked us in very quickly even though he was the only one on the desk dealing with several customers. Hotel cleaners true hero’s. Nothing is too Much trouble. It is because of this that I always book direct with Movenpic hotel through the Accor app and I’m happy to say they do not fail to deliver and it’s people like Samih who are an asset to the company and make it as successful as it is. Hotel is close to gate 326-328 to enter courtyard. Close to both men and women entrances.

Aaqib a
: 1.0 on 5"
06/07/2025 来自Tripadvisor
Horrid

Currently staying at this hotel on the 11th floor, significantly overcharged nearly double for a classic room, dated. Definitely would recommend staying at any other hotel such as sofitel which was previously recommended to me. Same cost and significantly nicer newer rooms but in all honesty I’ve been coming to medina for 10 yrs it won’t be hard to find another hotel at this price range. ESPECIALLY IF YOU HAVE KIDS. We also paid extra for nicer view and this is what we got Travel group Family Rooms: 1 Service: 1 Location: 1 Rooms Extremely old for the price. Check the reviews on other websites, they have lower than 3.7 on some and claim to be 5 star hotel charging 5 star prices. Go Sofitel or any other hotel instead if you want your family to enjoy their medina trip. Ive been coming to medina for over a decade and this is the first time I’ve been so let down. I find usually medina hotels to be better than Mecca but this is the first time in 10yrs I’ve been wrong. I urge you to find alternative accommodation if you don’t want ur children to fuss over the hard beds and cramped bathroom with a funky smell Noteworthy details I will definitely be reporting this hotel to the saudi ministry of tourism. Also mould ? Look at photos and decide.

najwas726
: 2.0 on 5"
15/06/2025 来自Tripadvisor
Poor customer care

The customer care was bad The hotel access is confusing The room sink was not draining and the room key reader needed replacement The food was high sugar and carbs with low nutritional value

confessionsofmyvoyag
: 3.0 on 5"
14/06/2025 来自Tripadvisor
Not a 5 star hotel!!!

The only great thing about this hotel is the location - it is literally on the doorstep of the haram which is very convenient. For a 5-star resort - an Accor hotel - the service was exceptionally bad. From the time we step onto the property. Being an Accor frequent member - i was not treated any different than anyone else at the reception area. It took over an hour for someone to assist me with check-in and finally after check-in then I had to wait another hour for my room to be ready - This was so frustrating since there were no waiting areas so we had to stand for all this time. Then when we finally got to the room, it was so disappointing - the room was so small, and the bathroom was like a matchbox - not a 5-star standard or Accor for that matter. The lifts were always full if you needed to go for salaah and come back even though they had up to 8 lifts. The housekeeping was really bad too - One day we left the room around 09:00 for a tour and returned at 15:00 - the room was still not done even though we put a request in to be cleaned whilst we were away. There was a huge selection of breakfast but also you needed to wait for a table to be seated. The crowds were not controlled well. Like i said the only great thing about this hotel is the location.

marium m
: 1.0 on 5"
10/06/2025 来自Tripadvisor
Save yourself find another hotel

The only thing going for the place is location. The room was dirty all beds had to be changed because they had visible black marks which even the staff couldnt deny. The flushes constantly stop working. maintainence staff doesnt show up to fix it. they expect you to stay in your room the entire day so they can do basic bathroom maintainence at a random time of their choosing. After starting the process from approx 7 am of complaining about the bathroom at 10 in the night i had a break down. Mr Khalid the manager was patronizing and rude. other guests had to step in to help with getting me some attention. important to note arabic speaking men spoke up because that was the only way mr khalid gave any attention. This by far has been a horrible stay. one comes for prayer and peace all i got was racism and sexism from mr khalid and his team. There are many more hotels in this area dont waste your spiritual journey by staying here.

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