Anwar Al Madinah Mövenpick
客房和套房
享受的房间
餐厅和酒吧
品味生活的地方

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评价
2163 评价
We visited Anwar Al Medina with 12 family members with different rooms. Experience was great. Good service in all aspects. We have stayed here quite often so must recommend always. More precisely this time ( Tamer ) who was cleaning the rooms was On Spot with room service and making sure all is good for the New Day.
**Exceptional Service from Ryan Albilad at Reception – A True Asset to the Hotel** While my overall experience at the hotel was good, it was the outstanding service from the employees—particularly Ryan Aalbilad at the Reception—that truly made our stay memorable. Ryan went above and beyond to ensure our comfort and satisfaction, demonstrating genuine care and professionalism. His dedication and kindness greatly enhanced our experience, and he is undoubtedly a valuable asset to this hotel. I cannot praise Ryan enough for his exceptional hospitality. He is an amazing individual who made a significant difference during our stay. Thank you once again for everything you did for us—your efforts were deeply appreciated. May you be blessed for your outstanding service. Stayed in here in the last week of October 2024 **Abdullah Afghan**
Check out time they Reception taking too much time. When I check in hotel they r taking some extra money like 305 riyals. Receptionist say to me u take this money at check out.
As platinum member and as for previous stay we were given a substandard room; I was promised an upgrade for the current stay by their reservation manager. However, we were given the worse room in the whole of the hotel. When I emailed, I received a response 3 days later and received a phone call at 1am to move to an alternative room. The second room was although a lot better than the first the renovation was in progress and the paint pots were left overnight on a trolley outside our room. The smell from the paint was unbearable. I was already suffering from a bout of flu which was made worse from the smell. I have pictures of broken tap in the bathroom, fungus ridden fridge and paint trolley. I continue to stay here because of proximity to the haram. I don’t feel like a valued customer.
we have vivted the Madina after Omra in February 2025 and spent 3 nights in the hotel, we have some comments and we will brief them as below: furniture need to be updated toilets are compacts lifts need to be revamped restaurant is small and crowded