Anwar Al Madinah Mövenpick

Anwar al Madinah Mövenpick Hotel

The Anwar al Madinah Mövenpick Hotel is Madinah’s largest hotel. This 5 star hotelIt offers extensive facilities for families, individual travellers and leisure groups.  As well as being the nearest hotel to the Prophet’s Mosque, it is also close to all main attractions in Madinah. This luxury hotel is directly linked to the shopping mall with underground parking available for guests to use.

Close to Masjid Al Nabawi, the Anwar al Madinah Mövenpick Hotel is located in the centre of the commercial district. It is the nearest hotel to the Ladies’ Prayer Entrance. Its proximity to the airport makes it the perfect choice for business travellers.

The Anwar al Madinah Mövenpick Hotel offers a large range of luxury hotel rooms and suites to pick from during your stay in Madinah Munawara, Saudi Arabia. Indulge in an unforgettable culinary experience in one of our four onsite restaurants.

Rooms

Rooms to relish

Restaurants & Bars

The Place to Savour Life

We believe in indulgence done right, at Anwar Al Madinah Mövenpick we treat our guests to deliciously fresh cuisine, abundant treats and flavours with luxury services to ensure a unique dining experience.   Discover our restaurants in Anwar Al Madinah.

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Facilities & Activities

Where Life Tastes Sweeter

Discover the good life at Anwar Al Madinah Mövenpick. From unique dining experiences to endless shopping days and immersive cultural experiences, we invite you to take it all in during your stay in Madinah.

Meetings & Celebrations

Memorable Meetings & Sparkling Celebrations

Practical Information

Practical Information

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Location & contact

Reviews

logo TripAdvisor
3.7/5 Note TripAdvisor

2174 avis

AsimL
: 2.0 on 5"
01/05/2025 From Tripadvisor
Average Hotel - unhelpful reservation / front of house staff

The general theme of other reviews is correct so will not add much more to those - great location, great breakfast variety but poor, dated and un refurbished rooms (I was apparently upgraded to a superior room, but if that was superior I dread to think what a basic room is like!) Biggest issue I had was changing my fully flexible reservation and lack of cooperation from hotel staff. Emailed 6 days before arrival to request shortening by 1 night. Received no reply so chased again the day before. Asst Reservation Manager replied to say he could not change, and to contact Accor. I wrote to Accor who sent me back to the hotel. No response thereafter. Therefore ended up paying £200 for an extra night I didn’t need to stay. Having posted in online forums I am told ACCOR bookings can only be cancelled online, not amended - only hotels can amend but Movenpick Anwar Al Madinah doesn’t wish to do so. Therefore, my suggestion is to make multiple flexible bookings of varying lengths and cancel the ones you don’t need a few days before arrival if there is any chance of a change in dates (mine was due to a Saudia flight time change) and don’t expect much from the hotel or its back office staff. Nor were any of my ALL Accor Gold benefits provided (except perhaps the room upgrade above). Dar al Iman Intercontinental which is next door (where my parents stayed) is a far better experience - better rooms, much better staff, marginally closer to haram.

Hanna B
: 1.0 on 5"
30/04/2025 From Tripadvisor
Poor customer Service

We stayed form 25th-30th April 2025 We had an awful experience. The hotel cancelled our room key card three times saying we had not paid. Our agent contacted them and then they would reinstate the card. The staff were very rude especially Ryan. When we expressed our disappointment and said we wish to complain we were told to do what we want! Shocking attitudes and behaviour of reception staff. When we were going to checkout they disabled the room safe which had our travel documents ie passports etc... Our driver was waiting outside the hotel to take us to madina airport and Ryan told us they had only one maintenance staff who could open the safe. We waited over one hour for maintenance to arrive, open safe and release our travel document. We were in total panic, extremely distressed and they could not careless. Overall the hotel was nothing special. Breakfast was nice. Staff need to be trained to deal with customers politely and not turn their faces or fob them off. I will never use Al Anwar Movenpick again and don’t recommend it either.

mndamudi
: 3.0 on 5"
28/04/2025 From Tripadvisor
Not a star hotel

Certainty it wasn't 5Star hotel. Bedding was not clean, bathroom was tiny. No coffee machine. TV was not working, despite complaints no one showed up. Toiletries was incomplete. Side table of bed was missing. Only good thing was, their breakfast and very near to Haram.

Zora M
: 1.0 on 5"
27/04/2025 From Tripadvisor
AL ANWAR MOVENPICK - Terrible Hotel

5 star!!! WHAT A JOKE. Who has graded this hotel 5 star, the accreditation body should be questioned as this rating is grossly misleading! The initial room alloted to us was a tiny room with 4 beds literally shoved into the room with minimal space for bags and movement, wet carpets and a DISGUSTING kitchen with tape on a very filthy fridge coupled with mould. The bedding was dirty, with stains on the duvet covers. After numerous visits to the Duty Manager we were were shown other rooms these too were all disgusting!! R9k later we upgraded to a room in the Haram Tower B....still what a disappointment. Here the shower does not work well, a disgusting kitchen that we refuse to step into!!! Housekeeping is EXCEPTIONALLY sloppy. Our room has not been vaccumed even once in the 5 days that we are here. There is a horrible smell that lingers in the corridors and bathrooms. I now sit in this beautiful land of Madina with a family who are all really sick, confined to this filthy room. We had a doctor come see us yesterday that cost us R12k. I wouldn't be surprised if us being so sick is attributable to this disgusting room that we are staying in. The duty manger was uninterested, I almost felt like I was begging for a service that I paid for, being asked to come through timeously. The only helpful person at the reception desk was a young man called Reyhaan. Our stay in Makkah was amazing, we stayed at Hyatt Regency, and that is definitely 5 star. My 9 year old asked me this morning...mum when we come for Umrah, do we have to stay in Madinah....this is when my heart broke into a million pieces......we bring our children to this beautiful land to strengthen their love for our honorable Prophet, and bad experiences lead them to ask questions like this!!!! Management of Movenpick your poor service does not just leave unhappy guests, it scars people and more importantly our children!!! We spend lots of money to stay "5 star"!!!! Yes location is great, question is...with the low standards in hygiene are you going to be able to even go to the musjid or are you going to be confined to your room. MOVENPICK IS NOT 5 STAR IN MY OPINION!

Remashaheen
: 1.0 on 5"
22/04/2025 From Tripadvisor
Missold, definitely not 5*

Here currently with family and we have 5 rooms. Every single room has something wrong with it. Hotel looks like it hasn’t been maintained since it was built. Hotel staff are extremely rude, especially duty manager. Awful awful hotel. Don’t waste your money. Not met a single person so far in the hotel that isn’t complaining

Frequently asked questions

Anwar Al Madinah Mövenpick is centrally located and is adjacent to the Prophets Mosque on it is northern side and other historic sites. It is only 16 km away from Prince Mohammed Bin Abdulaziz International Airport and 10 km from Haramin High-Speed Railway.

Anwar Al Madinah Mövenpick Hotel’s address is:

Medinah Al Munawara

Central Zone of Madinah

Saudi Arabia

PO Box 41340

42311

There are a number of attractions close to the Anwar Al Madinah Mövenpick Hotel including: 

  • Al Masjid Al Nabawi

  • Masjid Alghamamah 

  • Masjid Qubaa

Anwar Al Madinah Mövenpick Hotel is located in the city center of Madinah.

The Al Masjid An Nawabi is directly adjacent to Anwar Al Madinah Mövenpick Hotel in Madinah.

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