Mövenpick Asara Resort & Spa Hua Hin

We are having a wonderful time at the hotel. There’s a lot of wild life at the hotel which you can hear all the time 🤩 The pool is good and perfect temperature! Really kind and service minded staff members and especially Joey is helping us a lot ..:)

Very nice hotel for a family vacation. The staff is so nice, and especially the event manager, Joey, has gone out of his way to help us get a good family experience, Thank you very much, Joey!👍🏻🙂 The pool area is very nice as well. So, all in all a highly recommendable hotel👍🏻

Mövenpick Asara Resort & Spa Hua Hin never disappoints me. Every time I stay here, I truly feel relaxed. The spacious rooms, delicious food and drinks, excellent service, and the surrounding nature create a perfect harmony beyond words. Special thanks to K. Joey for his kindness, warmth, and exceptional care for all guests.

The hotel has a great beachside pool as well as private pools in the villas. The daily chocolate happy hour (free) was very popular with the kids! The staff are very attentive and the room service is great, as is the food. We really enjoyed our stay and would definitely stay here again!

Accor Diamond member, family of four booked Presidential Suite for 4 nights. The property is at the North end of Hua Hin close to the airport. 100 baht in a cab to the centre but not too much around within walking distance. We knew this prior to travelling hence we spilt our Hua Hin stay between here and a more central property. POSITIVES The room is huge. It’s effectively 2 separate villas separated by the outdoor courtyard. So as a family bear this in mind the kids are in a ‘seperate’ detached room. Loyalty - welcome drinks provided from the happy hour base menu. Room amenity of sweet treats on arrival. Half board package is a set menu but enough variety over the 2 restaurants for a 4 night stay. Perhaps any longer and it would become repetitive. The Villa did have some signs of wear. Rotten plank section collapsed on the decking. To be fair the manager arranged repair within the day but it shouldn’t need highlighting in the first place. NEGATIVES. It was a very quiet period. We literally had the main pool to ourselves one day. Eerily quiet midweek. However with that - we were searching for staff to order drinks and obtain the underwater scooters for the kids. There was literally no one around! Loyalty - early check unavailable due room cleaning. Not sure if the room was occupied the night before. Short changed with Accor reward/status points on check out. Have emailed the property but no reply. Yet on check out we accidentally packed the plastic beach bag from the room with our own wet beach towels. The hotel knew this at check out and charged me 200 baht. No problems, I gladly paid as we left. I then was promptly contacted later that day asking for the bag back or to pay a further 1300 baht. The hotel were so adamant that they arranged collection of the bag from our next hotel. Can’t get too excited but this seemed overkill for a cheap plastic bag after staying in their top room as top tier members. It just didn’t strike of hospitality at all. Then as stated. No reply to the short reward points email but they responded instantly to the bag situation! Play fair with consistent communication not just when it suits! They state the Movenpick is a five star property. Yes it may be physically but for true 5 star service they are a long way off the next property that we stayed in. Please read my next review and high recommendation of V Villas Hua Hin, if you are in the search of a very good property with excellent service. So overall contractually obliging but nothing above and beyond despite staying in the presidential beach front villa.