Mövenpick Hotel & Apartments Bur Dubai

I went to garden lounge it's amazing place the staff are so good service from Abhishek and Zin was awesome love to go back there. He is so good and I've experienced good there and the place is also so good fresh and mind blowing experience thanks a lot

We feel like, this is one of the best hotels we ever stayed at. Perfect service, clean rooms, excellent food, drinks, programs and very nice staff.

Very good hotel and location is approachable from anywhere.Restaurant for breakfast is not up to the mark because space is very less.

This was a nice holiday over the festive break to usher in the New Year. As a family of 5 with older kids, we booked a 2 bedroom apartment. The apartment has a separate kitchen as well as a living room and dining area. It was very spacious. Many thanks to the reception team for sorting us with a room with good views. Please note to specifically request for this at the time of booking. The view of the Burj Khalifa is only a side view so if seeing the full Burj Khalifa fireworks is what you desire then this is not the hotel to stay at. On NYE, the hotel puts together a great spread of food and drinks. Many thanks to Faraz for sorting out our table booking. The highlight of the evening entertainment was the Belly Dancer. Rooms were cleaned and a big thank you to the hospitality staff and front desk staff that looked after us during our stay. The pool in the apartment is not heated and it is open air so note this if visiting in the winter months. We look forward to visiting again.

We’ve stayed in four Mövenpick properties before and always had excellent experiences, including their sister property nearby, which was fantastic. Unfortunately, this particular location falls far below the standard one would expect from the brand. The issues started with the basics—bedding that felt itchy and uncomfortable, and walls so thin that every noise from the hallway and neighboring rooms disrupted our rest. Adding to the frustration, we received a phone call at 1:30 a.m., waking the entire family for no apparent reason. Breakfast was another letdown. It’s served in the lobby, which felt overcrowded and understaffed, making the whole experience stressful rather than enjoyable. To make matters worse, the property seems to host a nightclub with questionable clientele hanging around the entrance at night, which doesn’t align with the ambiance you’d expect from a five-star hotel. On a positive note, the staff are genuinely kind and tried their best, but they can only do so much given the circumstances. Ultimately, people book this hotel expecting a five-star experience, but it falls short in almost every way. If you’re considering this area, I’d recommend staying at the Rove next door. It’s a self-proclaimed three-star hotel, but honestly, it’s far better in terms of comfort and overall experience.