The most beautiful hotel, we had 2 nights in a riad in the medina to start our holiday, which was a wonderful authentic experience, followed by 3 nights in the movenpick. The most beautiful, luxurious hotel, a short taxi ride from the medina, also walkable to the modern Gueliz area an 2 shopping malls within a 5/10 minute walk. The hotel was so beautiful and the staff amazing. A wonderful breakfast buffet spread. Imane in the restaurant at breakfast was incredible, I have a gluten and dairy allergy and she walked me through the buffet explained what I could have and arranged a wonderful fruit plate that was freshly prepared in the kitchen. Would definitely stay here again.

While I was swimming, Mrs Najia came up to me and offered to give me a foot massage she told me that it was free, I agreed, she proceeds to give me an amazing massage. She was a very skilled, I am delighted that there is such a wonderful staff that works and serves the people with gratitude and expertise.thank you, Mrs Najia and thank you Movenpick.

Mrs.Najia, is an excellent masseuse, she took the initiative to give me a foot massage by the pool and it was really relaxing and professional, I am really amazed by the expertise of the staff and the view, I am really grateful for this experience. Thank you Mrs Najia and thank you Movenpick.

We have had such an amazing stay at the hotel. We came with our 21 month old daughter and every single member of staff was so kind to her, it was lovely and we felt so welcome. It is a great hotel for families. The breakfast was wonderful and anything that you want is pretty much available, we didn’t feel rushed at all and were able to have a relaxed experience. We had dinner at the restaurants and we can’t fault them, all of the food was delicious. The hotel is in a great location and is absolutely spotless. The staff are what makes this hotel stand out, there are too many to name but each and every one is special and fabulous at hospitality. We will be returning again to this hotel and the wonderful Marrakesh. Thank you so much.

I have reached out to the hotel directly, but the lack of taking this complaint seriously or acknowledging the situation means that a public review is the only way to try to get the situation rectified for any other guests. Due to a family illness and challenging circumstances (including the hotel double profiteering from a room booking and refusing to look into the complain, despite verbal confirmation from their staff it would be addressed) I was unable to travel, and therefore my friends did go ahead. I would like to please flag to groups of women or female travellers to avoid this hotel, as my friends were made to feel uncomfortable a number of times and as a result tried to avoid spending additional time in the hotel. In addition, they advised: • Dirty and unhygienic parts of the room and main areas • Low quality food and refreshments at extortionate prices • Poor level of service all round that they experience in the hotel compared to outside venues in the location Avoid this hotel