Mövenpick Casablanca

My stay at Movenpick has been delightful all thanks to the lovely Hassan. An amazing man, who is always willing to help and give the best experience and very approachable and friendly. The rooftop has great views of the city.

Stayed in the hotel for 3 nights while with friends on holiday in Casablanca. The positives: The twin room was excellent, lots of room, nice sofa and bedding was very comfortable as-well as the shower having lots of space and nice amenities. The house-keeping staff were all very friendly and efficient when cleaning the room. There is a nice rooftop bar/restaurant with a good variety of drinks. Additionally Tahir who worked at reception really made our stay memorable. He went above and beyond to help us with booking a tour of the city and all the questions we had. He helped us with checkout and finding a taxi. Really friendly person! Negatives: On checkin we were checked in by a woman(didn’t get her name as she wasn’t wearing a name badge). Contrary to the rest of the staff she was a little rude, uninterested in any of the questions we had and started laughing at us making us feel unwelcome in the hotel. I hope she was just having a bad day and not rude to all the other customers. She seemed very snobby and judgmental to sum her up. Furthermore the biggest let down was probably the breakfast buffet. For the three nights we stayed in the hotel we had breakfast at different times: 8:30am, 9:30am and 10am. All three days had the same issues. The buffet had a decent variety of food. But, nearly half the dishes were close to empty. They buffet was not filled regularly at all. Things like eggs, sliced bread, beans and cereals were almost finished each time we went down for breakfast. The bowls and plates were finished at times as-well and we had to wait for more to arrive. We had to go up and ask for tea and coffee and no one came to the table to ask up. The cakes were very dry which was probably the biggest theme, everything was dry including the sausages, beans, cakes. This was the biggest let down of the stay. In hindsight I would of probably not paid for the breakfast and just gone out each morning as we would have found better quality elsewhere. Additionally the pool on the roof is a bit pointless. There were no Sun beds around the pool at anytime during the day like there were on the website pictures. Throughout the day there were people eating around the pool which made it uncomfortable to use the pool as we didn’t want to disturb the diners. The hotel needs to come up with a Solution to this problem. I hope this review helps with anyone wanting to stay at the hotel!

The hotel has great amenities and is overall a nice place to stay. The food is amazing and the rooftop pool bar has the most amazing helpful staff. Hassan in particular is super helpful and welcoming! Only downside is the wifi on the rooftop.

We enjoyed our stay at Movenpick Casablanca. Mss Fouzia made our stay nicer and she was very accommodating and flexible. We will definitely come back. The room was very cozy and we enjoyed the rooftop view over Casablanca

many reasons can makes me turn back to this hotel , one of them is the kindness of the staff especially those who works at the Casablanca restaurant , Chaimaa was so helpful and always smiling . Thanks