Currently staying here . First impression of the hotel is very positive.. hotel is lovely and staff are very welcoming but service by the poolside is diabolical .. you have to wait more than 30/40mins to place food or drinks orders. Only one staff serving the entire pool area while 6/7 staff standing around manning the sit in area . Even when you request to place an order numerous times , no one comes . Breakfast gets chaotic at weekends and it’s evident on the staffs faces . Very abrupt and stressful vibes . No menu online on display or available for restaurants . It’s very disappointing as I had really liked the hotel on day one .

This hotel was booked for us by our agent as a luxury 5 star hotel, superior room with balcony. We wanted it just for our last night close to the airport before our departure. When we initially arrived it was very luxurious as we entered, large and well very grand and 5 star. Then we arrived in what we can only describe as a 3 star room, carpet worn in places (as they also were in the corridors upstairs). The 'balcony' had two chairs and a table, but area too small to use comfortably. Very busy everywhere, expected in such a large hotel, however it was being woken from 4am onwards by people noisily arriving/departing in corridor outside, then the peacock on a roof top opposite started their very distinct calling every few mins for hours on end. Breakfast buffet style in the very large dining room had very good choices, however again very busy trying to get things that had to be replaced, staff were doing a very good job on that however it was such huge demand by so many people. I certainly wouldn't stay again.

My wife and i have just been to the Movenpick Marrakech for the 3rd time and once again it was a superb stay and great value for money. The Hotel and grounds are immaculate, the breakfasts are great and the staff are really helpful, attentive and cannot do enough for you. The location is only 10 mins via Taxi from the Medina so you can have the hustle and bustle then escape back to the hotel to chill. We were staying at the hotel to celebrate my wifes birthday and Anas Kasmaoui (guest relations manager) was brilliant. Not only did he upgrade our room but also arranged for a Cake in the room when we got in. I would also like to mention Ghali ( Reception ) who could not have been anymore helpful and arranged for us to get the room a little earlier. Both Anas and Ghali are a credit to the Movenpick team and examples of why this is a lovely place to stay. Definitely Recommend a Visit Justin & Theresa

Good 4 star hotel in Marrakech with right location , not far from old town . Situated in Hiverage , surrounded by lots of restaurant . 2 swimming pool , great breakfast and pool bar and restaurant . MFF cafe was excellent .

Somewhat of a mixture. Good pool area but restaurants can be a bit chaotic. Some waiters haven’t got the best grasp of English so make sure you make it very clear .. I’m not sure I’d call it 5 star more like 4 - the rooms are big but a bit old fashioned in places. Our one was on the main road which is very noisy — ok if you don’t want to go bed till 2am but otherwise tip of the day is insist on a room not on the road - I did that but they still gave me one probably coz I was on a low room rate. That was pretty shoddy for supposed 5 star so just ignore the management responses - they don’t do anything about your feedback they just say thanks coz they know you probably won’t be back anyway - this is an Arabic country so they have different outlook on being candid 😅