Movenpick Al Mamzar

it was our dubai tour with 37 guest. ı like to thank you very much for nice hospitality we spend 3 days with them and it was great beeakfast and dinner. so delicious and helpfull workers always with us. They have nica swimmingpool and gym dınt forget your swimming wear :)

Thanks to Dipendra..... Very .... Goood ... services .... .... We. Like It very..mm All nearly by hotel ..... ..... ...... ...... ..... ..... .... .... .... ... Thank you so much all of you... .....m..mm.................mmmmmmmmmmmm.......

Avoid at all costs! Please take time to read… I’ve never felt the need to leave a review before, but I feel compelled to warn others before booking here. My experience was awful from start to finish. Rooms were overbooked and not ready, forcing us to upgrade. The rooms themselves were filthy and nowhere near the standard of a 3-star hotel. If you’re a family, do not stay here. The lifeguard leaves the pool unattended for up to 20 minutes at a time, even with children swimming—I have video evidence of this. There are several serious health and safety issues, including broken door chains and a kitchen window that opens to a four-story drop. Many of the advertised facilities are simply non-existent. Sun loungers were broken, shower heads didn’t work, floors and furniture were dirty, and we had to constantly beg for towels. I booked three rooms for my family, and each one had issues. The management has been unhelpful and is now trying to cover up their failures by lying to the travel agents, claiming I was offered a complimentary pass to a local pool—which is completely false. I’m in the process of taking this further. Please, save yourself the trouble and book elsewhere.

my heartfelt gratitude for the exceptional experience during my recent stay. From the warm welcome at reception. That lady receptionist greeted us with a smile, quickly checking us in and ensuring all our needs were met. It's rare to find that kind of genuine hospitality; she made us feel right at home. With incredible assistance from that bellboy, Mr. Satheesh, every moment was delightful. His insider tips helped us discover hidden gems, making our trip even more special. Additionally, Mr. Ola’s attentive security provided peace of mind, enhancing our comfort. especially, the room was very clean, and the rooms were big with an affordable price, and that ambiance is amazing. Overall, your friendly staff and outstanding service made a lasting impression. I happily recommend Movenpick to all my loved ones and friends, and I look forward to returning soon! Thank you for creating such wonderful memories!❤️❤️

Travel Date: Early August 2024 Booking Platform: Trip.com We recently booked a one-night stay at the Mövenpick Al Mamzar in Dubai for a layover. Listed as a five-star hotel, our experience fell far short of expectations. Major Letdowns: Dated and Unkempt: The apartments felt more like old, tired rentals than a luxurious hotel. Worn furniture and a single functioning bath towel for three guests were immediate red flags. Understaffed: Encountering only one receptionist and a frequently unavailable bellboy created a frustrating lack of service. Uncomfortable Sleep: Despite booking for three, the provided room only had a king bed. A makeshift bed for our son offered a less-than-ideal sleep experience. Stale Atmosphere: An overall musty smell pervaded the apartment, further diminishing the appeal. Breakfast Below Par: Limited Choices: The breakfast spread consisted mainly of vegetables, some fruit, a single cheese option, and low-quality bread for toasting. Flies hovering near the food added another layer of unpleasantness. Inattentive Staff: A lone attendant seemed indifferent to providing basic service during breakfast. Positive Aspects (Difficult to Find, But Here They Are): While the overall experience was disappointing, there might be a few redeeming qualities for some travellers: Location: Depending on your travel plans, the location might be convenient. Who Should Avoid This Hotel: Anyone expecting a true five-star experience Families with children seeking comfortable accommodations Travellers looking for attentive and professional service Recommendation: We strongly advise against staying at the Mövenpick Al Mamzar. There are numerous other hotels in Dubai that can offer a genuine five-star experience for a similar price point. Consider exploring alternative options before booking here. Additional Notes: We have attached photos of the hotel's condition to support our review. It's important to note that other travellers may have had different experiences. However, our stay did not reflect the five-star rating advertised by the hotel or Trip.com. We hope this review helps you make an informed decision about your next stay in Dubai!