Mövenpick Suriwongse Chiang Mai
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Rooms to relish
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The Place to Savour Life
Chocolate Hour
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Swiss dishes like you've never tasted before, prepared with care and served from the heart in our restaurants worldwide.
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Facilities & Activities
Where Life Tastes Sweeter
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Memorable Meetings & Sparkling Celebrations
Meetings that satisfy
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Reviews
1892 avis
Tired but functional hotel with good access to night market and within walking distance of the Old City. Room adequate with comfortable bed and pillows and a couch on which to relax. Reasonable breakfast incorporating both Asian and western options. Friendly reception staff and helpful porter to assist in transferring luggage to hotel’s car parking facility.
Stayed: 21–22 June 2025 | 1 night | Accor Platinum member This was my first time staying at Mövenpick Chiang Mai. I booked a Classic Twin Room at a very good rate (THB 1,644 without breakfast) and was pleasantly surprised to be upgraded to a Junior Suite without any request. The room was large, clean, and had both a sitting area and a Japanese-style toilet. While the hotel is a bit dated, everything was well maintained and comfortable. Staff were polite and professional, especially at check-in and in the lounge. As a Platinum member, I felt my benefits were genuinely acknowledged. I used the evening lounge (light snacks and drinks from 5:30–7:30 PM), chocolate hour in the lobby, and received 50% off dinner at the Wine & Food Terrace restaurant. The welcome drink was also easy to redeem via the ALL app. I used the gym and pool — both were clean and functional. There’s also a happy hour at the pool bar (buy 1 get 1) which was a nice bonus. Housekeeping did a great job keeping the room tidy. The only downside for me was breakfast. I paid separately and found the food quality to be average, not quite matching what nearby hotels in the same price range offer. If breakfast is not included in the rate, I’d suggest trying a local café instead. Overall: Great value during low season, very walkable location near Night Bazaar, and one of the more benefit-friendly Accor properties I’ve stayed at in Thailand. Would definitely consider returning.
We were very impressed with the airport transfer service, this was the highlight of our stay. Unfortunately, the rest of the experience did not meet expectations. The rooms we were initially allocated were dated and poorly designed, with a large step into a dark bathroom, which led to a stubbed toe injury. The curtains were thin and allowed significant light into the room, making sleep difficult, and the beds were extremely firm. Additionally, the power points did not work, meaning we were unable to charge our devices overnight. Noise levels were also high, further impacting sleep quality. When we raised these concerns with reception and requested to move to a room without the hazardous step, we were told that all rooms were the same and that no move was possible. After a poor first night, we requested a refund and to check out early, but this was declined. It was also disappointing to find that the nightly rate of the hotel had halved since our original booking. Interestingly, after further discussion, a manager did offer to relocate us to rooms without the step, contradicting what we had originally been told. We were rushed out of our original rooms while waiting for another to be prepared. These alternative rooms were slightly better, with darker curtains and working power points, though the beds remained uncomfortable. Considering the high rate we paid, our Accor membership status, and the clear availability of rooms, we were left questioning why we were placed in the original substandard rooms. No welcome amenity for Accor members was provided, and there was no apology regarding the injury sustained in the bathroom. At check-out, we were almost charged twice for the airport transfer, adding to the list of service issues. The buffet breakfast and chocolate hour were of poor quality, not meeting the standard expected of a Movenpick Hotel. On a positive note, the location is convenient, and the tour desk provided excellent service, though it appears to be an external provider, not managed by the hotel. Overall, this was a disappointing stay, and we would not choose to return given the many other hotel options in the area.
Hotel is in a good location next to the night market, hotel is a little dated, rooms ok and good size, asked for a high floor with a view and got a view of a wall. The thing that lets this hotel down the most is the terrible pool area, it’s uninviting, drab, no plants or nice fixtures, with ONLY 2 lounge chairs and 1 umbrella for the entire hotel! It looks like a prison exercise yard, this needs to be addressed by Accor.
I had the chance to stay at Mövenpick Suriwongse Chiang Mai last week during our company outing trip, and it was such a lovely experience. From the moment we arrived, we were warmly welcomed by Khun Pete, the General Manager, and his professional team. Their hospitality made us feel right at home. Our room on the 2nd floor was spacious, clean, and fully equipped with everything we needed. Everything was well maintained and very comfortable. The spa on the same floor was a highlight for me. I enjoyed a 90-minute Thai massage and it was truly relaxing. The service was excellent and the price was very reasonable. We had dinner in private room on the terrace, and the service team really impressed us. They were attentive and friendly, and the food was absolutely delicious, we loved everything we tried! Breakfast buffet was a perfect way to start the day, with a great variety of local and international dishes, fresh drinks, and brewed coffee. The hotel’s location is unbeatable – just steps away from convenience stores, Starbucks, a temple, a night market, and within walking distance to Tha Pae Walking Street. I would definitely come back again and highly recommend this hotel to anyone visiting Chiang Mai.
