Mövenpick Suriwongse Chiang Mai

This hotel is very, very old and tired. Tread bare carpet. Marked walls and plaster coming off some places. Shower kept going hot and cold. Bed hard even with a topper pad. The staff and food is nice.

We spent 6 nights here; and being Accor Platinum members appreciated the upgrade to a suite on the 6th floor. The suite we were given had minimal natural light, and so we asked for a room change; which Nushy was so helpful in organising. The one we moved into was so much better, with more windows and light. The Exec lounge was lovely, and Nushy, Noom, and the other people there took care of us really well. The welcome gift was a nice touch, and delicious. During our stay, we had a few general questions for the front desk staff, and they were always so helpful in assisting us. Breakfast was average, but sufficient. Check-in and check-out was quick and efficient And finally, the location is fantastic. Close to the walled city, the night markets, and the river. Just perfect!

Very good stay in the good location , the room is a bit old but nice. The bed is very comfortable. The breakfast is good. And all staff are nice , freindly and professional

Excellent value for the price you pay, but the hotel needs to be renovated ASAP. I think that for the rate the hotel charges you get a lot for your money. We had a nice size room with a sofa, toiletries, there is the chocolate fondue at 4 pm, nice buffet breakfast, and excellent location. However, the hotel has seen better days, carpet is worn out in the hallways, bed is hard as a rock, bathroom is tiny, no room to move. The room was clean but old. Breakfast had egg to order, fruit, yogurt, coffee. Staff was not very attentive and we had to remind them to bring us coffee a couple of times. The night bazaar is downstairs from the hotel, as well as many massage places. Front desk staff is nice and accommodating. If you are on a low budget you definitely get your money’s worth. If you are looking for luxury go elsewhere.

This is a great hotel right in the heart of Chiangmai For the price paid it offers excellent value It’s been renovated well and the public areas, the vip lounge, the wine bar, the lobby and the pool are all really good The suite is enormous, it may be a little dated but it is clean and has everything you need and for the price on the website the value is excellent There are lots of nice extras in this hotel like the complimentary chocolate hour every day at 4pm with delicious chocolate fondue What really sets this hotel apart is the excellent customer service we would like to thank Gikki on front desk, but most of all we would like to thank Nuchy who offers customer service that can not be matched in any other hotel in Chiangmai We will look forward to staying again in the future