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Naama beach is 2mins walk from the end of the hotel grounds, which is close enough but far enough for you to have some peace and quiet. Hotel in 4 blocks and block 1 has recently been refurbished and we were fortunate enough to stay there. All 4 blocks connected and wheelchair accessible and lifts. There’s a lot of walking, it’s a big site, stairs and ramps to get from beach to reception it’s approx 6 flights of stairs. Omar at reception promptly checked us in, explained the layout and activities were the hotel. He was great! 4 different beaches each with sun beds and corals to explore. A jetty at beach 4 with lifeguards throughout. Football court under refurbishment. Tennis- 4 courts, decent condition can play for free with their rackets and balls. Food Dinner- usually had 1 each of lamb/chicken/fish/beef hot dishes, plenty of salads, gluten free section also, 2 daily soups, fresh spaghetti made to order. Khaled the omlette chef, smiling and always remembered your order. Ahmed (waiter with receding hairline) in dining area was also helpful. Onsite Egyptian and Indian restaurant as à la carte. You do get 1 meal at the Egyptian restaurant if you stay 7 nights included in the package., Room cleaner hashem was great. WiFi throughout the hotel is excellent and in our rooms we got over 30mbs. Ice cream- vouchers for each person to have 2 ice creams per day, near the pool and available after dinner also. Mosquitos are prevalent , they do spray the grounds at sunset but some get through. Not much to do for teenagers during winter evenings, as biliards, table tennis only available whilst it’s light. Billiards is $5 per hour. M.farag at reception was helpful on exit , luggage stored and promptly checked out. Onsite faculty for Friday prayer Ahmed in the lobby bar was great and always served with a smile, the bar is open until midnight, and it’s usually quiet. They do have a chocolate fountain and other treats daily at the lobby bar between 4-5pm. Building work happening to renovate the place, but done in a way which doesn’t disturb your holiday. Gym and spa facilities opposite the main entrance. Gym is free but sauna is extra. Gym has enough for a workout, smith machine with weights going up to 100kg. The gym instructor was always on hand to help you set machines up and show you correct technique - very useful

I'd like to commend Mohamed Farag for the great hospitality and fascinating our whole stay, Mohamed Fahmy from Elkababgy for amazing service and high quality food together with Gigi who took a great care of my kiddo and gave him a great company.

Great looking hotel. Stunning views of the Red Sea. Early check in was arranged which we are grateful for. Late check out option available if hotel is not at full capacity. Dinner and breakfast options were great with something for everyone. Unfortunately the pitfall was the response times when room service or housekeeping was requested and follow up phone calls were often required to get a response. Spa experience and staff were excellent as was the staff in the restaurants.

Excellent hotel to stay at. Great rooms and comfy beds. The service and the staff were wonderful. They’d do anything they could for you.

I want to thank this hotel for the smile staff at the outlets and for the clean rooms and the view, and specially my room and the Wifi it was very excellent and everywhere at the hotel.