منتجع موڤنبيك شرم الشيخ

It is not 5* Hotel at all. We booked early check in and arrived at 10:00, nothing was prepared. We have been waiting for 40 minutes at the reception. And…. when we go to the room cleaning was in the process. The bed linen was dirty, so we asked to change it. We were 3 persons and room was prepared for 2! Every time you ask for something stuff smiling and doing something wrong. You ask for towels they give you bathrobe. Cleaner ask me every day, do you need cleaning?!? All room stuff is old and shabby. Food - every day the same, nothing to comment more. Every day is a queues in the canteen, for clean plates, omelette, pasta… Only one advantage of this place is beach and sea.

As an Egyptian-American who has been to Sharm El-Sheikh countless number of times, I feel comfortable writing this review with a proper lens for Americans/Europeans considering a visit to this hotel. While this hotel maybe rated as 5-star for a country like this, it's more of a solid 4-star hotel that could be found "in the West". Really if you want a true 5-star experience in Sharm, you have to pony up for the Four Seasons. We booked 5 rooms for a stay from December 28-31st. The size and grounds of the property itself is beautiful and expansive. It feels like a city unto itself in some ways with a very convenient walkway to Naama Bay. The breakfast buffet and dinner buffet were ABSOLUTELY incredible, with a delicate balance of food that can cater to Westerners, but still had local Egyptian favorites that may beat my mom's home cooking (sorry Enna). I didn't eat at the special Indian restaurant, but the food poolside is a solid. The rooms were fine and functional and the housekeeping staff did a great job keeping everything clean with daily turndown service. The pool was 'heated' but not like a 5-star resort in Mexico or the Caribbean (I consider heated to be basically be bath water to withstand wind and/or temps around 70-degrees). Due to the property being on a hill, if you have small children or parents who have a difficulty walking, this may not be the place for you as getting from the lobby to the first set of elevators requires a ton of stairs. Biggest complaints are: 1) the regimented process of using 2-pool towel cards per room and if you didn't return them, they would charge you for it. Any "luxury hotel" would have eliminated the towel-card; and 2) There isn't a poolside attendant to set up your chair or take orders for food. Instead you have to wait in a relatively long-line to order anything-including those who were drinking alcohol. Not quite the 'beach type' experience you would have at any other 4.5/5 star resort in another country. The main reason why I'm writing this review, however, is to give shout outs to the people who went above and beyond every time we had a request--1) Mazen at the front desk was extremely patient and accommodating in trying to sync up putting 5-rooms on the same floor with 4 of them connecting. 2) Ehab from the breakfast cafe is amazing! He knew the table that we liked, the coffee 9 out of the 11 us ordered every day and really treated us like family. 3) Walid at the Poolside cafe kept his cool when the lines got long and accommodated various requests from children to make the stay just right. 4) Emad seemed to be running both maintenance and housekeeping and did it flawlessly. Always checking in, offering to help with any configuration in the room and asking if we need anything. Like anything in a (semi) 3rd world country, it's the warmth of the people trying to help you is what makes the stay-thank you to 4 guys mentioned above.

The hospitality of the staff was excellent .Mo arty at the Liwa restaurant took great care of ensuring vegetarian food for our family throughout our week's stay. The New Year Eve party was well organised . The Indian restaurant Rangoli was wonderful .Ahmed and Mahmoud were very polite and food was of good quality.We really enjoyed our New Year's dinner. Ahmed from housekeeping was everwilling to give us tidy rooms and was very helpful and polite. Ehab by the pool towel section was always willing and happy to help with a pleasant smile. Our stay overall was a memorable one and would definitely recommend and would come again.

The animation group was amazing! My sister and I were truly spoilt. The team were all so nice, day time activities such as Zumba, stretching, darts and aqua aerobics were super fun. In the evenings my sister and I joined the team to go to the clubs. Special shout out to Mando,Tito,Olya,Ahmet,Diliara and Alex. They are such kind, lovely people and created a wonderful holiday for us. They are Always happy to help with whatever you need, no matter what. We will never forget our time here. -Hope

Everything is good, room, beach, food, nice view from balcony. But not enough activity, almost no volleyball, seems like Movenpick for lazy people. I must say it’s a little bit boring here, maybe that’s only in December. Probably next time I would choose another hotel where me and my family can get more fun during the day