Mövenpick Hotel Berlin

Great location, and stored bags at reception when I arrived earlier than check-in. Close to train station, and 10-minute walk to Checkpoint Charlie and museums, and 30-minute walk to Parliament, memorials and Brandenburg Gate (10-minutes by train). Staff very pleasant and felt safe as a lone traveller. Reception happy to answer any questions and translate information to English. Room was comfortable and the surroundings were quiet. A great place to base yourself for sightseeing. Though I did not use it, there was a restaurant serving breakfast, lunch and dinner in the building too.

Posted all wrong bills in our room and kept us at reception for almost 30 mts arguing on the wrong bills.The receptionist even told that he will block us in booking this terrible hotel in Future.Beware of the receptionist that was on duty on 10th March at 7:30 am..they need to know the meaning of hospitality...will never ever recommend this hotel to any one.

Upon arrival, a Voucher for 2 rooms was presented to reception. They requested a credit card for city tax. The next day, the credit card was maxed because the hotel had charged the total accommodation on the credit card. Reception was confronted and informed that they had not charged the card. It prooved to be a lie since we requested a bank statement. The next day, statement arrived with the hotel charge for the total amount of the rooms. Reception then called in the supervisor which was very arrogante if we keep in mind that they finally admitted that they had commited an error. It took 2 days for the matter to be resolved after many hours spent in reception to solve the matter and much lack of profissionalismo, unfortunately. Very dissapointed with what i thought was a reliable hotel chain.

Great location, right next to Anhalter SBahn station, which unfortunately wasn’t running on the weekend I stayed, but the replacement bus service worked well. Great welcome at check in, and a big shout out to Omar, who went above & beyond to assist me. As an Accor Gold, I got a nice upgraded room, which bizarrely had a bath in the middle of the bedroom. No free minibar, but a small tray of fruit & treats was provided. Unfortunately, the fruit was well beyond its best, with the pear completely rotten. Why offer rotted fruit as a welcome gift, either dump it, or buy fresh. Room was nice, on the top floor with three Velux windows, offering great views over the neighbourhood. Breakfast was good and the variety of food was pretty good. Overall, this was a really nice stay, my first in a Mövenpick, but I’ll certainly be back.

Good location, with Potsdamer Platz, Checkpoint Charlie and Brandenburger Gate all in the vicinity and within normal walking distance. Alexanderplatz is about 3.5 kms away. One can walk and / or take the metro which is also close by. Several restaurants within walking distance as well. Rooms are big and spacious and comfortable. King size bed comes with 2 separate mattresses which for a couple can be not so convenient. Breakfast is lovely with a live egg cooking station along with several other options. Service team at breakfast are really friendly. Hotel has free parking available at a garage few meters from the hotel, one needs to pick up the parking card at the reception prior / during to check in. All in all a good stay and hotel is recommended.