Mövenpick Hotel Zürich Regensdorf is located in the north of Zurich, not far from the Zurich Airport.
Mövenpick Zurich Regensdorf
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评价
915 评价
This hotel is terrible. Please don't waste your money, stay somewhere else. There are many bad reviews, mainly due to money been taken or demanded. My stay started badly. The reception was full of luggage, blocking the entrance/exits/fire escapes. Small children running wild. Shouting from an unruly group of guests. There were two guests in front of me at check in, who were getting very upset with the reception staff. I was told abruptly to sit and wait. This continued for 45 minutes, by which time more guest were behind me equally annoyed with the wait (over an hour to check in). This was not the main problem with the hotel. On check out I was over charged for 2 extra breakfasts. When I pointed this out, I had a rude reply accusing me of lying about this. It has now turned into an email argument, which the hotel making up any reason to not return the 40CHF. I had no service for this money taken from my credit card. The argument has so far lasted for over a week, with them refusing to return my money. I will not let the hotel win. RETURN THE MONEY YOU OWE ME.
AVOID Movenpick Regensdorf: Shocking Lack of Service and False Accusations My recent stay at the Movenpick Regensdorf was a nightmare due to abysmal service and outrageous post-checkout accusations. Firstly, despite removing the DND sign for over 7 hours while traveling with a baby, our room was never cleaned, leaving us with diaper odors and an untidy space. Unbelievably, there's no nighttime housekeeping at this so-called 4-star hotel. Secondly, days after a seemingly smooth checkout (confirmed by their own staff), we were falsely accused of damaging the carpet by "showering improperly" and threatened with credit card charges – without any proof! Their refusal of a cash deposit at check-in now seems like a deliberate tactic. Why weren't these issues raised during the 20 minutes we waited in the lobby after checking out? Beyond this, expect no bellboy and a shortage of luggage trolleys. The only redeeming factor is the nearby mall. Do yourself a favor and book elsewhere. If you're stuck with a reservation here, insist on a cash deposit and a pre-checkout room inspection to protect yourself from their dishonest practices. Demand evidence for any damage claims before agreeing to any charges.
I spent here just one bussiness trip night in February but I can say the rooms are comfortable and clean, service was perfect. Delicious dinner with good restaurant service. A very good breakfast was nice extra to what I had expected. Fair price in the end. Therefore I can recommend this hotel for business travelers.
Just stayed here one night on my way to visit other places. Superb location and wonderful hotel. Large spacious and clean room of course with chocolates and goodies. The breakfast was excellent. What helped me was the lactation with shops nearby.
Below expectations. I might stay here again if only if there is no other options around. Only over average thing was the breakfast team...(not the breakfast...)
Frequently asked questions
The address for Mövenpick Hotel Zürich Regensdorf is:
Im Zentrum 2
8105
ZURICH REGENSDORF
Switzerland
Mövenpick Hotel Zürich Regensdorf is located near various popular attractions in Zurich. For culturally interested visitors, the Swiss National Museum and Hallenstadion are highlights. We are also located next to a shopping centre and Zurich Zoo, which is only 9km away.
Mövenpick Hotel Zürich Regensdorf offers a range of in-room amenities for guests to enjoy during their stay. All hotel rooms are equipped with:
• Free internet connection
• High-speed Wi-Fi
• Individually controlled air conditioning
• LED TV with national and international channels
• Coffee/tea making facilities
There are many delicious food and drink options available at Mövenpick Hotel Zürich Regensdorf. Treat yourself in one of our distinguished restaurants, be it in the Trattoria Ciao with a Mediterranean atrium garden, in T&B – The Home of Tartar & Burger restaurant, or in of our cosy bars.