Mövenpick Zurich Regensdorf

The hotel’s facilities were excellent and modern, the staff were courteous and the room service was satisfactory and helpful at everything we asked for. The breakfast was rich. I recommend it to everyone!

We spent one night at Mövenpick (room 458) and here our experience: - The room was not clean well, i.e. no shower gel, peaces of croissant near coffee machine etc. The hotel has outsourced the housekeeping and the results are visibile! - Safe in the room was not working - We informed in advance the hotel and we ordered some clothes and let deliver at the hotel. Unfortunately the hotel opened one delivery, even if it was addressed to us! - One employee at the reception barely speak German (!) - No minibar in the room - The hotel is in the “middle of nowhere” (15 minutes by walk from the train station where every half an hour there is a train for Zurich main station) - The hotel offers a shuttle service from the airport of Zurich, which costs 50 CHF each way (taxi price is 55-60 CHF)! - No extra attention/fruits provided for Platinun Member of Accor Hotels Overall a very poor experience. What was more disturbing was a not very clean room. Price/quality does not match and a clean room for a 4 Stars in Switzerland is not a luxury, but a STANDARD expectation!

My stay at the Movenpick Regensdorf was very pleasant, but a few things annoyed me. I could not believe that they charge for tap water 3 cfh. It's a rip off, I guess they purify it in house. Especialy when I advised the waiter that I did not want to pay for water. The cleaning staff was pleasant but they forgot to give me some clean towels. Had to run after them to get towels so I could take a shower. Same thing when I asked for 2 extra pillows. Talking about pillows, they are so soft that your head goes right through them. Maybe they should invest in new firmerpillows. On the positive side the staff is pleasent, very friendly. If I had to come back to Zurich, I would not book at this hotel, even if the staff was very nice. This hotel is not cheap. Is it worth it... not sure.

This hotel is a regular stay for me as I travel for work. The staff has never failed to go above & beyond. Very kind and welcoming. The rooms are also always impeccably clean. A special thank you to Ms. Yellz who always greets us with a warm smile and fantastic service. Recommend this hotel 10 out of 10.

3 of us stay in a room with 2 super single size bed. Booked a room for 3 pax and was given such arrangement. Was told its 2 queen size but to us its not. Anyway, have to ask for extra towels and pillows. Definitely not mesnt for 3 pax. AC not cool. Blower very noisy