瑞享洛桑酒店

Excellent experience and wonderful staff throughout the hotel from welcome to the restaurant team, cleaning staff and bookings. Nothing is too much trouble. I would highly recommend the hotel to others.

Excellent hotel. The rooms are spacious and very bright. The staff is welcoming, at the reception they are very attentive to the customers and take the time to discuss with us. A very nice view on the lake, it was very soothing after a long day. The hotel deserves its 4 stars and the service of the staff 5 stars without hesitation.

From Reservation to front desk and during stay communication is catastrophic. Wrong room, wring rate, unprofessional check-in, additional bed for our son was not ready as confirmed, it was not even available (additional room was given instead). Both rooms were dirty, dusty, with hairs on the sheets, housekeeping was not responding. The whole house is in a cloud of cheap disgusting room perfume like in brothel. The parking is full and for tiny cars only. The overall condition of this hotel is shabby, dirty and outdated. The staff is hopelessly overwhelmed with any request for service.

Best location at the lake next to port of Ouchy and Metro to railway station and city of Lausanne. Quiet and comfortable rooms. Very helpful and friendly staff.Forgot my iphone charger in the room. This was no problem. The hotel staff informed me that it was found and they will send it to my address in Switzerland!

Loved the Mövenpick. Very convenient to Metro line M2 to Lausanne main station in just a few minutes. I had a great room overlooking the lake. The bed was comfortable and plenty of room to hang/store clothes and other possessions. Good sized safe for valuables, computers, etc. Bathroom had everything required with great soap/shampoo. I had a Nespresso machine in addition to kettle with teas, etc. Checkin/out was efficient and friendly. Thoroughly recommend and will be back!