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We had a truly delightful stay at the Movenpick Siam Pattaya. It started with the impressive customer service at the front desk. Special mention to the sharply fashionable Ms Nui who welcomed us with warmth and genuine hospitality. The Junior suite we were shown to was quiet and private. Just how we like it. The views from the 34th floor were impressive and always a joy first thing in the morning. The suite is tastefully appointed with a comfortable couch, plush beds and modern ameneties as expected in a 5 star property. The shower area was spacious and features a relaxing round bath, comfortably enough for a couple. We used the Panorama lounge and the staff again were friendly and responsive to our needs. The food and refreshment were fresh, regularly replenished and range, extensive at every session we were there - breakfast , afternoon tea and evening cocktails. The chocolate hour was decent descpite the crowd. We had an enjoyable lunch at the twist restaurant. There are many activities available at the hotel of you are so inclined. We did spend some time lounging in the hotel's private beach. The checkout experience at the end of our stay was equally satisfactory thanks to Ms Noeng. A memorable stay overall. Thanks again Ms Nui. Ps, service at the La Costa could definitely improve - speed and customer relations in particular and was the only let-down during our stay.
Perfect dinner at T55 Restaurant. We celebrated pur anniversery and were surprised with beyond excellent cuisine and top notch service provided by Ms Airrin. She managed to arrange a special dessert that wasnt on the menu. Nice winelist too.
good service especially T55 restaurant Ms Namaoy. she is lovely. Anyway, all staff have good service mind , polite, clearly explain all rooms are comfortable, clean Food is delicious, parking is ok
The 5 star is well deserved. Stayed in an exec. suite with an adjoining door as with my partner, mother, brother and 2 kids, age 10yrs and 8yrs. It was a bittersweet holiday as we were going to spread my dads ashes in the sea there, as my brother and kids live there. The suite was luxurious, very comfy bed, large bathroom, 2 sinks, round bath, shower, toilet. Got complimentary toiletries every day and in the shower unit there was plenty of shampoo, cond and body wash, which I would highly reccomend using. Sea facing rooms with balconies, bottles of water provided daily in the room and cleaned daily. The exec lounge itself was fantastic, staff couldn't be more friendly and attentive and there was nothing you could want for. Pool area was spotlessly clean, with pool bar and food to order. Plenty of sunloungers and direct access to the beach. Only negative I could say, is that the beach itself could have been a little cleaner.
In total I had a 12 night stay in the hotel (divided split in two stays), and it was a very pleasant experience. As an Accor Diamond member I was really spoilt with spectacular upgrades (the second time they gave me a suite on the 34th floor even; needless to say that the view out of the room and on the terrace was almost literally breathtaking). Then there is the service: in every venue it was smooth, professional and friendly. Certainly staff working in the executive lounge always went the extra mile (and extra smile). It was nice to see as well that in the lounge there always was a manager (two magnificent ladies) overseeing the service flow. One small inconvenience perhaps: certain times the lounge could get really crowded, with a lot of children around, but as far as I was concerned it never got annoying. This is a hotel I certainly would visit again.