Mövenpick Cebu

Excellent customer service. Special recognition to Clere, Rochelle, Ej, Quim and Melch - their attentiveness to my wants and needs were exemplary. A beautiful hotel with nice amenities: nice big pool, cute beach, fully equipped gym, and nice seating areas in the lobby. I also enjoyed their broadway shows during the weekend.

Service is amazing !! People are very nice and genuine and will really help you if you need assistance on anything ( especially Don - who I’m not sure but think works in the bar/pool area) Atmosphere was amazing with a live show of singing and dancing almost everynight! The view from the rooms and even the whole resort is incredible! Room service and cleaning is consistent and very well done. Everyone is very accommodating and nice I would DEFINITELY be back here again some time soon :)

Overall this was a really lovely hotel and we would return! Location - great! Not too far from the airport 15-30 mins depending on traffic, 5 minutes to Mactan Newtown with lots of shops, restaurants and bus terminal. Food & Drink - we added breakfast to our stay which was lovely, plenty of choice some I would say more lunch time options but I’ve noticed that in a lot of the Philippines. We ate in all 3 nights due to taking trips and the length of our stay and all the food and drinks were really tasty and nice. I must say for the Philippines prices do seem really quite high especially when the small vendor across the street is 1/4 of these price for the same San Miguel Pilsner but this is what comes with a premium hotel. We brought some for our room as outside food and drink is not allowed in the pool area. Same bottles though :) Staff - all staff in the Philippines are extremely welcoming, say hello every time you see them and cannot do enough for you this was the same here! Room - we had a free upgrade to a one bedroom suite from a king deluxe which was nice and gave a lovely lounge area. It does make the bedroom a little smaller on space but the bathroom was a lot more modern than the images of the room we booked so overall we were happy with this. Lovely pool view, pillows I felt were a little too fluffy that became flat but there was an extra to top up height if needed. Pool/Beach - these areas are quite small but never full so we were always able to get a bed. Very clean areas with waiter service and umbrellas if wanted could be put up or down. For me the only downside was the jetty/marks cruise location next door which had really loud karaoke on in the mid morning and late afternoon and had a few boats coming and going for a tour especially at the weekend. I think this could have been helped with some pool and beach music in the hotel but there wasn’t any and unfortunately the Ibiza beach club was closed for renovations. We would stay again!

Really can't praise the Movenpick Cebu more highly. Had a brilliant stay, we visit Cebu regularly so we'll be back but for longer next time. Wonderful premises, we're a family of three so needed 2 bedrooms. Our rooms were spacious clean and well appointed. The grounds are lovely with excellent pool and private beach. But the real highlight for us were the staff. They looked after us so well with fun and humour without ever loosing their professionalism. True filipino hospitality.

It was a long weekend and I was in my planned-spontaneous mood. I know I like to got to Movenpick because of their expansive space. I know their beach is small, as limited as it is in Shangri-La Mactan. But the space is enough to lounge around, especially that there wasn’t much people at this time of the year. The food were good. But what I enjoyed there was the billiards tables. I was playing by myself and it was fine! I didn’t stay anymore for the movie night and whatever festivities they have at night. But overall, a good experience.