Mövenpick Sousse

I’m writing this review just before I head home after the most wonderful 7 day holiday in Sousse. This hotel is absolutely beautiful and within walking distance for sight seeing and strolling along the Corniche (beach/prom) Médina etc. Staff have been wonderful, extremely helpful and friendly…especially Hadil in reception and Rabbi in the bar. To be fair all staff were superb but these two stood out. Our room 5056 had a beautiful view, was very comfortable and cleaned daily by our lovely cleaner. My first trip to Tunisia and I will definitely return. Thank you Movenpick for looking after us so well!

Faten, the room maid, was very good. She did a really good job of cleaning my room. Overall I’ve had a wonderful stay at Movenpick.

I found the service by bar men not good at all Ordering a drinks and waiting ages Also no entertainment at all in this hotel No atmosphere at all Would not return

Upon our arrival, we had a few minor concerns, which Lobna (Guest Relations Manager) immediately understood and resolved in the best possible way. At the end of our stay, we had an honest conversation with her about our impressions of the hotel compared to other destinations we’ve visited. Her warmth, professionalism, and genuine care left a lasting impression on us. It’s clear that she truly loves her job and makes every effort to ensure guests feel valued. Thank you, Lobna, for making our stay unforgettable!

Unfortunately, our experience at the Mövenpick Sousse was far below expectations—especially considering the hotel’s reputation and price range. The rooms are old, worn out, and clearly in need of renovation. Much of the furniture is falling apart, giving the impression of a hotel that has not been properly maintained. The bathroom is extremely poorly lit—there is barely enough light to apply makeup or for my husband to shave properly. Another major inconvenience is the lack of usable power outlets. The only outlet available is by the bed, far from any mirror, making it nearly impossible to use a hair straightener. The bathtub cannot be used, as the plug does not seal and water drains out continuously. The room heating does not work, which is a serious issue during the winter season. On top of that, the TV in our room did not work for the entire two weeks of our stay, despite repeatedly informing the reception about it. The hair dryer kept overheating and shutting off, making it completely unreliable. Sleeping at night was often difficult due to significant street noise. The biggest issue is the nightclub across the street, where parties go on until 5 AM. Even with closed windows, the noise made it nearly impossible to sleep on several nights. The food and drink selection by the pool was very poor. Although the menu listed many options, only two juices were available during our whole stay, and the same applied to the cocktails. This is very far from the variety the hotel advertises. The security checks at the entrance were also exhausting. Every time we returned to the hotel, we had to show our belongings and room card again, as the security staff apparently couldn’t remember guests who had been passing by them daily for two weeks. Instead of feeling safe, this constant repetition became irritating and unnecessary. While the hotel has potential and a great location, the overall experience fell far below expectations. Without serious renovations, improved maintenance, and a more guest-friendly approach, it is difficult to recommend this hotel.