منتجع ومارين سبا موڤنبيك سوسة

I recently stayed at the Movenpicj for the first time visiting Tunisia. The hotel is very beautiful having everything you could need for facilities. Security was good so definitely felt safe and the staff were all very friendly. With a lot of things first impressions make a difference and when checking in we was provided a nice drink and the receptionist Ghofran greeted us with a smile and was extremely professional. She speaks French also and was more than happy to answer any questions about local places to go, the right price for a cab and what the hotel has to offer. She changed our currency and nothing was to much trouble going above and beyond. She was a credit as well as other staff we met throughout our stay to the movenpick brand and I will be booking again shortly.

Beautiful place to stay and wish I’d stayed for longer! Would definitely come back. Delicious breakfasts, though a shame that the pancakes/crepes are not made there and then but instead heated up. Rooms are spacious and clean, comfy beds. Indoor pool and heated pools were so good, beach was also lovely and lots of spots in the hotel to chill and enjoy the view or take photos. Location is great as there’s food places and bars within walking distance. Shame there’s no hotel entertainment to get the full Tunisian experience, wouldn’t mind a live violinist or a singer occasionally in such a classy hotel.

Hi, I live in Canada and i spent my vacation days in Movenpick Sousse with friends and it was the most enjoyable days. How beautiful the room and its cleanliness and the cleanliness of the bathroom. Thank you , room supervisor, for the good treatment and thank you also the housekeeping telephone reception for the good reception and providing our requirements on time.

This hotel is a disgrace. I don’t even knows where to start. The staff are the biggest problem, rude, corrupt or both! For example; one afternoon I went to lunch and was gone from the pool around an hour, when I returned all my belongings had been thrown on the floor and my sun lounger taken. It turned out this wasn’t a guest but a random guy from the street who knows the shift manager. He went into a panic when I asked the name of the hotel GM so I could complain and found me another lounger, opposite where I had been, where I had to watch his interactions with his friend at the other side of the pool. As I was observing my surroundings it became apparent that this was quite common, local people would come in pay the manager some money and get extra special treatment, while the hotel guests would at best be ignored. It didn’t end here, I sprained my ankle the day before I was due to leave (not related to the hotel). As I was struggle to walk I went to reception to book another night, despite not having has a pleasant time at all. The receptionist was extremely nasty and hostile from the outset. A rude man with a condescending demeanour, he ultimately started booking a room, the changed his mind and said they were full. This was a lie; I booked a room online. I did confront the receptionist about his behaviour and explained I couldn’t understand what he had gained from being so nasty, he was then going out of his way to be ‘fake pleasant’ for the next two days so as not to get a complaint, embarrassingly so by the time I left. Otherwise the place is dirty, unsafe and unkempt. The room hasn’t been cleaned properly and had broken furniture, the sun loungers were absolutely filthy, the parasols dirty, mouldy and with holes, they serve little tuna pizzas that had gone stale and are inedible and not safe for consumption, The door staff are relatively personable, but all other staff you encounter and dismissive and low key hostile. This place is utterly disgraceful and a terrible stain on the Movenpick brand. It was my first time at a Movenpick hotel, there certainly will not be a second one after this experience.

My husband and I have just returned from a weeks holiday and we cannot fault it. All the staff were so attentive, always aware of our safety and comfort as I am 29 weeks pregnant. Food incredible, especially the deserts and chocolate hour 😋 We will be rebooking to return with baby next year.