The hotel is well located opposite Southern Cross Station,near the sky bus, tram services and a taxi rank. The room was spacious, clean, comfortable and quiet. The staff friendly and helpful. We came here after staying at the Movenpick Hobart and this hotel suffers by comparison. The bath towels were poor quality and in one case dirty. The breakfast in Miss Mi was “hit and miss”, with a mish mash of breakfast food,often cold. The hotel does, however, have a lovely bar area in which to have a drink.

Spent a couple of nights at this hotel and was a mixed bag indeed. Pros: Close to SkyBus terminal with food court, Coles, etc. right over the road. Room was reasonably large, clean with a walk-in shower and decent sized bathroom. There is no wardrobe in the room, but a few hangers are available next to the mini-fridge. Staff were welcoming and attentive during my stay. Cons: Room service menu is, at best, very limited in the options that are available. As I was coming off flights from the UK the only realistic snack option was the spring rolls. You couldn't even order what is usually a hotel staple - a bread roll with butter. I decided to include breakfast for $35 as an add-on. This is where breakfast over the road would have been cheaper and with more 'western' options. Scrambled eggs, sausages, baked beans and bacon were the only choices available against what you would expect from a 4.5* establishment. Also, beware of trying to find a table for one during the 'peak period' for breakfast. Obvious groups of contractors (?) took up all available two-seat tables and I'm not sure why staff allowed this. It meant either a wait to be seated or being asked to share a table with others. Not ideal when traveling alone. For the price paid, stay somewhere else.

I recently stayed for a long weekend to catch up with some friends in Melbourne. It was my seconds stay at this hotel, I contacted them directly to book this time and was able to get a great deal. When I arrived I was told I had been upgraded to their largest suite, which was a lovely surprise! The room was stunning, with a large bath tub and a great view. I was also left a complimentary selection of chocolates on my first afternoon, which was a nice touch. The location of the hotel is excellent, close to trains and trams. The free chocolate hour is a nice feature that you don't get at other hotels. The room was very spacious, clean and comfortable. Even though I was only staying 2 nights my room was still cleaned after the first night. The staff are very polite, friendly and helpful. I was able to request a late checkout and this was provided free of charge. I would highly recommend this hotel and I'm already looking forward to my next visit.

Rooms are close to southern cross station and could literally hear trams all night and morning, not to mention people screaming. If you decide to stay here ask for a room facing away from collins street. Also the hotel advertises a so called ‘chocolate hour’ however went down stairs and couldn’t find this anywhere. Won’t stay here again

Very well located. Easy to get the SkyBus straight to Spencer Street Station and walk across the road to Movenpick. Friendly staff and modern property with well appointed rooms. The swimming pool is beautiful (and heated) and there is also a large hot spa. The windows in the pool area stay open so there can be a cool (or cold!) breeze coming through. Easy to get everywhere with 2 tram stops just outside the door. Recommend a corner room if you are able - on my first stay had a corner room and the extra space makes the stay more comfortable. Second stay was a twin room (single beds) but was still nice.