Reception staff were super lovely. The lobby is very classy. Rooms adequate. I felt the bathroom could do with a bit of a "spring clean" around the tile area where there was a bit of scum building up. All in all the rooms were comfortable - especially the bed. Really nice. The chocolate hour was quite underwhelming. The only dipping fruit for the fondue were a few bananas in a bowl. The hand made chocolates however were nice. Happy hour was reasonably priced. We had dinner in the restaurant. My husband thoroughly enjoyed his beef cheeks. I thought my pork belly was quite small and lacked flavour. I reckon the dish needed something like apple sauce/puree or chutney or something similar. It was just ok. Desert (deconstructed carrot cake) was very average - the only deconstructed thing appeared to be that the icing was served on the side not on top LOL Breakfast buffet was good. Not overly large but adequate and had everything we needed. Overall - I would return to stay but probably would give the restaurant a miss for dinner. The rooms were comfortable and we loved the black out curtains.

I was excited to stay at the Mövenpick hotel. However, I was expecting a better level of hospitality from what was delivered. I was pleased to be told I could check in early. Rather than finding me and telling me the room was ready I was left to wait for an hour before asking at the desk. I was put in a room with an adjourning door do thin that I could hear the people next door to me cough. I went to the desk at 1030pm at night and asked to move rooms after guest next door came back and had a room party. This occurred eventually after a long wait. The front desk seemed indifferent to the fact I had to change out of my pjs and pack at this time of night and without ceremony I was moved to a room without a door down a level. This solved the problem. I went to chocolate hour about 20 mins in and found it unattended and decimated. Housekeeping was amazing and the room was spotless but that was the only positive. All in all, it did not live up to expectations.

A bit out of the centre ,up the hill but worth it. The staff was friendly and professional, the environment was wonderful and the room was spacious. We had buffet style for breakfast but we also can choose it on the menu. The choice of our dinner was delicious and the service was impeccable. Thank you to all the staff for making our stay memorable.

Stayed for 2 nights Feb 2024. The view from the room was pretty good. Large bed and bathroom. Very clean and comfortable. The staff on reception were polite, helpful and upbeat. The location is good for exploring Wellington. There is a brewery bar around the corner (take the alleyway at the bottom of the hill) and also a bakery. The main way that this hotel could be improved would be to include breakfast in the room rate, as I don’t think this would be an unrealistic expectation for the price that we paid.

The hotel is new so I’m being kind of as the staff need more training and appear to rely on one guy on the desks . He is skilled and helpful but the others are not as smiley and welcoming as they should be. For the prices charged you should get breakfast but it’s extra For the prices charged you should get parking but it’s extra . Location gives a good view over the city but boy is it a steep walk back up . The hotel makes it an asset it’s easy to access the Cuba part of town . Cuba is a dirty dump of a place and not the best of Wellington in my view . There is a hotel,channel on the TV - it gives no information at all . All in all it’s a clean corporate hotel that’s about it