Movenpick Ambassador Hotel Accra

Hotel looks luxury and high-end, but the hotel and the staff will try to charge you for every single thing, including bottled water. We felt a lot of insistance from the waiters, the drivers from the complimentary shuttle bus, the room service (they will keep knocking on your door to offer their “help” and ask if you need anything, and even enter your room without permission if you don’t answer). The facilities were great, but everything was overly expensive, you cannot have food delivered to you, and we definitely had a feeling of being treated as cash cow.

Excellent hotel and will definitely be my choice whenever the opportunity to visit Accra arises! Rooms clean & comfortable with great Wi-Fi throughout hotel, good selection TV channels in room, with friendly service. Breakfast, as well as all food services via pool, bar, restaurant & room service etc all great, not to mention the coffee/deli area for those with more of a sweet tooth as well. Congrats to the GM Debra Sivertsen on running a great operation & team!

When you enter the lobby if this hotel, you feel welcome with a strong embrace of Africa. The lobby is warm and inviting, as are the staff. Everyone is smiling and eager to welcome you. The rooms are small, but comfortable and modern. The air conditioning keeps the room cool for sure. The pool area is large, affording everyone space. I would definitely stay here again.

Compact and well maintained Loved it here. The rooms are compact and clean and a spacious outdoor area, especially around the pool area. Take sometime to relax at the pool area over some drinks . Very friendly staff. Room service however takes too long and sometimes they tend to mixup orders . Make sure to order well in advance . It is also in the city center so quite a bit of distance from the airport, so make enough time .

The hotel is centrally located and has a beautiful pool which are the two best things about it. The gym is also large, well equipped and has a great view over the pool. Otherwise the hotel is sub par and over priced for what it is. I would not stay again, the Marriott is much nicer. Pros - Pool is large and pretty - The staff were so lovely - the staff patrolling the floor and the cleaning staff were were so friendly and helpful - I was allowed a late check out which really helped me truly relax - The TV has a lot of channels - The welcome drink was tasty Cons - Check in was slow and the staff seemed stressed - The hotel is dated. It is about 11 years old but felt older - the carpets smelt damp, the room was dated and tired and there was black mould in the bathroom - The room wasn’t clean - the phone was so dirty and the room was so dusty I kept sneezing - The apples provided in the room were old and bruised - The breakfast was weird- a strange array of items and not very tasty - The pool needed someone to strain the bugs out of it - They wouldn’t let me pay with apple pay - they insisted I use a physical card but I had lost my purse and didn’t have one. I offered to show the card on the app as my bank does not provide physical cards. It’s silly that in 2023 they don’t accept app payments. - Staff at the pool would only provide one towel. For the price of a room I should be able to get more than one towel - The staff member at the gym was not helpful