Mövenpick Hotel Hanoi Centre

+ Great staff + Great lobby + Great service overall + Adequate facilities, bars and restaurants The only negative would be that the breakfast is not particularly delicious. Loved the space. We were 9 people in 4 rooms. It's about a 40 minute drive from the airport. We arrived hours earlier and were accommodated adequately and they were very nice with late check out also. Good ownership by staff.

Good hotel with lovely staff and in a good location. Room was spacious but mind the bed frame - I banged my shin on more than one occasion! Should have been cleaner but nothing too distressing. Best thing about this hotel is the free chocolate hour in the bar - oh wow sooooo good! Lovely pool area and I used the spa, very pleasant and relaxing massage.

We stayed at this hotel, booked by our travel agents, for 8 nights in November. Overall, the hotel should be more acutely rated as three/four stars. The rooms were adequate but on a small side, and the one allocated to me and my partner was outdated, dark with very dim light, thus feeling rather tatty. It also overlooked the main street and, as insulation was poor, all the noise including the touting of the street vendor could be heard. All my stars go the the staff, especially those working in the Magosteen restaurant, where we had breakfast and some of the lunches and dinners. They were all so nice, helpful and utterly professional, especially Miss Ngoc who was very dedicated and took such great care of us all. Thank you all so much.

Besides being located well the service and quality of this hotel is average at best. The service is underwhelming and the staff is often rude and unhelpful. I would suggested numerous other hotels in the area that are less expensive and superior!

We enjoyed our couple of nights at Mövenpick Hanoi, but found room a bit dated, and the new outdoor pool not that enticing. The restaurant was expensive with the food being average, but over all the location was good and service excellent. Would not recommend going out of your way to visit the 5pm chocolate buffet