Mövenpick Muenchen Airport

On our way through we visited this hotel, where I stayed during my working life very often with pleasure. On arrival we paid for 1 night parking 20 euros! The staff at the lobby was friendly and efficient and gave us a nice quiet room. The room had a minibar, flat screen TV, good large beds, free, well-functioning WiFi, tea and coffee making facilities and a spacious bathroom with a walk-in shower. Unfortunately, after a few minutes we smelled a sewer smell in the room. This appeared to come from the bathroom, shower, toilet and sink. We informed the lobby, who immediately sent someone to our room. She brought a bottle with special disinfectant that was poured into the drains. This helped immediately and the dirty smell did not return later. We reserved a table for two for dinner in the restaurant. It took 30 minutes before our order was taken. Weiss beer, grilled vegetables with rice and veal strips with mushrooms in mushroom sauce with hash browns. An hour and 15 minutes later the meals were served! Unfortunately no grilled vegetables but vegetables etc. in curry sauce! After some insistence the vegetables in curry sauce were taken back and they would serve the grilled vegetables after all. These came again 35 minutes later! The quality of the veal strips with mushrooms in mushroom sauce was very mediocre, much too salty and the sauce was much too thin, mushroom soup! The dinner was very disappointing, unfortunately far too little but well-intentioned staff. We slept well and the breakfast the next morning was perfect and extensive. All in all, no longer the top quality hotel it used to be. Certainly considering the prices that have to be paid for room, dinner, breakfast and parking.

The hotel management rejection of the emergency cancelation request, although in accordance to the T&Cs , was very rigid considering that the request was only 8 hours after the deadline in the early morning. The hotel charged the full day amount penalty. Such rigid response from a prestigious chain as Mövenpick is surprising, even after a reconsideration request due to the Munich airport strike situation on Feb 27 to 28 2025 .

Getting to/from a big hassle; they need to add a shuttle to/from airport. (we found out next door neighbor Best Western has one) Lot of time needed to take S8 train 2 stops; then wait at Hallbergmoos for Bus 698 Hallbergmoos 10 min (9 stops) to get to the hotel. Trying to purchase tickets for this was confusing. Further, no air conditioning made for a poor night's sleep. Had to ask for another room due to mystery odor.