跳至主要内容

Mövenpick Hotel And Convention Centre Klia

客房和套房

享受的房间

餐厅和酒吧

品味生活的地方

我们相信肆意享乐是天经地义的,为我们的客人提供美味新鲜的美食、丰盛的点心和独特的瑞享风味,为所有人提供我们全心全意的服务。

设施与活动

生活更甜蜜的地方

尽情享受在瑞享酒店的美好生活。从阳光明媚的泳池畅游到舒心的水疗时间,从使人精力充沛的锻炼到身临其境的文化体验,我们邀请您纵情享受这一切。

实用信息

实用信息

位置与联系方式

评价

logo TripAdvisor
3.5/5 TripAdvisor评分

208 评价

Sueza-Su
: 3.0 on 5"
20/05/2024 来自Tripadvisor
Poor of knowledge of Ladies Staff

We send our parents for hajj today, we are staying at level 3. While waiting to register for begs check in at Tabung Haji, we went to the Musollah at ground floor for asar at 4:51pm (as I saw the clock before I took my takbir) Went we enter the muslimat musollah, the room was noisy. There are few ladies that we believed they are the staff. They were talking until we finished our asar prayer. Went one of them out from the musollah, another one was shouting. And left three (3) of them still kept on talking and touched up their face. Before I left the musollah, one with white shawl, one with red (maroon) shawl and one with purple shawl still not finished talking. Then when i sat at the lobby waiting area, i saw the same person went inside the office besides the ladies room. That's make me confident that those persons making noise were your staff The issue is, hotel should educate your staff to have respect not to talk and make noise in the prayer room. Must have some respect to those people who are praying and have some common sense. Furthermore most of the guest are going for hajj. Hope that soon your staff will behave better. Regards, CDOHR of 5 star hotel.

BoJLpl
: 3.0 on 5"
10/04/2024 来自Tripadvisor
By the airport

WiFi in the room just non existent had to go down to the lobby, only stayed 2 hours, room overlooked the motorway, shuttle to airport every 2 hours and nice touch with the chocolate hour. Wouldn’t stay again unless needed to be by the airport for an early flight.

Katz2by2
: 2.0 on 5"
08/04/2024 来自Tripadvisor
Very poor "5 star" hotel experience

Even though it wasn't busy, the check-in was slow for little reason. We arrived during the complementary one hour afternoon chocolate buffet but were not invited to it, we had to ask. Our assigned room #3209 was an odd shape - we've had more attractive and functional rooms at Novotel - and while the curtains opened onto the view of a mosque across the way it was marred by a dirty, pitted wet concrete extension out the side of the hotel. The functionality of the room was extremely poor - especially for a 5 star - there was no luggage rack, the safe didn't work, both bedside reading lamps were broken and non-functional, one bathroom sink drain wouldn't open (so the sink was essentially non-functional) and the other sink drained VERY poorly, the lamp in the corner didn't work but upon further investigation it was actually the socket that was dead. All these thing we decided to live with for our one night stay but when I found the large body lotion bottle empty after my shower I decided to visit the manager. The on duty manger was quite accepting of my deficiency report and seemed to agree our experience was not one one should experience at a 5 star hotel. He offered to move us to a different room but I said no as it was too much effort for us to pack up and move for a one night stay. He did comp us dinner in the hotel restaurant which was just okay, and as others have said not even a glass of wine! He also said he would have someone come and fill the body lotion bottle but right up until the time we left next morning, that didn't happened. Next morning, the breakfast buffet was huge and busy. The was no table service for coffee (a 5 star expectation I would think?) and when I asked at the central station for a cappuccino I was told "Make an espresso with the machine, then add hot milk from the jug". When I replied, "That is not a cappuccino." They said, "Then order it, and pay for it." Overall, my impression is that as the occupancy was over 90% local population this hotel is operating and getting away with substandard accommodation, service and maintenance. It is not functioning as a 5 star and the international Movenpick brand is not being challenged or upheld. We did connect with the duty manager again before we left to update our list of grievances which he said would be 'passed on' and that we would receive a communication. We haven't of course but it's only been 30 days since the stay.... The proximity to KLIA was good, the room was clean, and the swimming pool and area was pleasant but otherwise I would not recommend this hotel.

Suered
: 5.0 on 5"
31/03/2024 来自Tripadvisor
Airport hotel stay -great value-free shuttle

Lovely relaxing hotel for an airport stay- I stayed for 2 days /1 night. Room was great just refurbished by the look of it with tea/ coffee / minibar / Tv with films. The staff were very pleasant and helpful breakfast was extensive with every type of food you can imagine ( Nb you will not find bacon as most places in Malaysia do not serve any pork) The swimming pool was great and there is a seperate womens pool too - tpwels provided. It is isolated next to a large mosque and the police station only. Its 30MYR ( about £5.50) for a grab taxi to the outlet mall nearby. The free shuttle to the airport runs 2 hourly and must be booked with the concierge so you need to contact them prior to collection from the airport (KLIA1 level one door 3 at the time of writing this ) and for your trip back too. The hotel is a dry hotel there is no alcohol for sale - not a problem for me but some other visitors were not as happy - there is mini fridge in the room so bring your own. For the chocoholics there a free chocolate hour every afternoon at 3pm - a great selection of movenpick chocs to indulge in . I would stay here again without a doubt , it was excellent value.

Iandahopkins
: 3.0 on 5"
22/03/2024 来自Tripadvisor
Lovely staff - Room wasn’t as clean as you’d expect

I’ve stayed here on numerous trips and always found it convenient due to the airport location and the rooms to be of quality. Unfortunately, during this stay, the room wasn’t as clean as expected. There were empty bottles thrown next to the Koran, which, even though not Muslim, is disrespectful. However, a basic clean would have picked up such. That said, I do like this place and the staff are friendly, warm and welcoming.

光顾我们最近的酒店