MÖVENPICK HOTEL & THERMAL SPA BURSA

When we arrived at the hotel, Ms. Ceyda welcomed us at the reception. With her amazing smile, she made us feel like we had arrived home. Prior to our arrival, I had sent an email explaining that I have a severe dust and mite allergy and kindly requested all decorative pillows, throws, and rugs to be removed from the room if present. During check-in, Ms. Ceyda informed me that, based on my email, the room had been thoroughly cleaned, and no items that could collect dust had been left. When I walked into the room, I couldn’t believe my eyes. Trust me, I am a very clean person, but I think this hotel room was even cleaner than my own house! The room smelled so fresh and clean, which was a perfect start to our stay. Later, we ordered room service, and it was delivered promptly by a cheerful and efficient team. Afterward, I decided to visit the spa for a traditional hammam experience. As a Turkish woman who has been visiting traditional Turkish baths with her mother for years, I’m usually not a fan of hammam services in five-star hotels. I believe the Turkish hammam is a magnificent cultural mosaic that doesn’t align with the luxury and glitter often added in hotel settings. However, Mövenpick Hotel Bursa has completely changed my perspective. This was the best hammam service I’ve ever received in my life. Ms. Sari was incredibly kind and professional. She even washed and conditioned my hair, which is a service I’ve never experienced in any hammam before. When I left the spa, I felt like a baby—relaxed and refreshed. This hotel definitely deserves 5 stars, and even more! We will be staying for two more days, and while it might seem early to write a review, I’m confident my opinion won’t change during our stay.

I stayed at the Mövenpick Bursa and would rate it around a 3-star experience. The room was unfortunately quite cold due to window gaps where the wind blew in. The heated pool, while a nice idea, was so hot kids could barely stay in longer than a minute, and I found the clock’s cable running straight into the water potentially unsafe (even if it might be protected). Breakfast was the biggest disappointment. We couldn’t get seated in the main restaurant and had to stand around waiting. Since there was never a big table for our family of five, we were forced to split up. On top of that, the breakfast selection itself wasn’t very varied. On a more positive note, the Italian restaurant on the first floor was excellent—definitely a highlight. The top deck restaurant, however, was underwhelming, especially the cocktails. A nice touch was their signature chocolate hour, which my group really enjoyed. Overall, it’s okay, but with a few fixes, it could be much better.

Amazing hotel and an even more amazing staff. I have never seen this kind of service in my life. The food was also really good and i would recomend the pizzas. The spa was also really great with a very relaxing ambiance. I would like to personaly thank Murat Hasan and erugrul in the reseption for being very helpfull and kind.

They don't make difference of boiling egg fo3 minite and 5 minite they laying, also we booked the massage was horrible and very week....................................................................................................

I recently stayed at Movenpick Bursa and had a wonderful experience. The hotel is in a great location, making it easy to explore the surrounding area. The service was outstanding; the staff were incredibly friendly, helpful, and always willing to go the extra mile to assist with any needs. I truly appreciated their warm hospitality. I would highly recommend this hotel to anyone looking for a pleasant and comfortable stay.