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Family Happinest

Terms & Conditions

*Exclusive offer on our website*

    • All special rates are based on the Best Available – Flexible rate of the day, are fully pre-paid at time of booking, non-cancellable, non-amendable and non-refundable. All rates are room only rates unless hotels state otherwise.
    • A maximum of two children up to and including the age of 12 can stay free of charge when sharing their parents’ room in existing bedding, subject to room category restrictions. Additional children pay the appropriate tariff or per extra bed.
    • A maximum of two children may dine according to the child discount policy from the Buffet or Children’s Menu in applicable restaurants. Any additional children or those dining in a non-applicable restaurant may order and pay according to the relevant children’s menu or other available menus
    • Infants and small children up to and including 6 years of age may dine free of charge from the Buffet or Children’s Menu in applicable restaurants when dining with their parents
    • Children aged from 7 up to and including 12 years of age may order from our all-day dining and casual dining restaurant menus (special items or promotions may be exempt) when dining with their parents and benefit from 50% discount (applies to food and drinks)
    • Children’s menus are available in all outlets including In-Room Dining and priced accordingly for children and are not subject to the 50% discount
    • When booking the Family “Happinest” offer, children can have their own connecting room at 50% discount of the parent room tariff on the same meal plan basis.
    • Offer is subject to availability at participating hotels and resorts
    • Applicable for new reservations only
    • Not applicable for bookings of 10 rooms or more or as part of a group booking. Mövenpick Hotels & Resorts has the final say to whom it is applicable or not.
    • May not be combined with other discounts, special offers, events or negotiated rates.
    • Not valid for the Mövenpick Nile cruise ships (Mövenpick MS Hamees, Mövenpick SB Feddya, Mövenpick SS Misr, Mövenpick MS Sun Ray, Mövenpick MS Darakum, Mövenpick MS Royal Lotus, Mövenpick MS Prince Abbas and Mövenpick MS Royal Lily). 
    • The customer’s credit card will be charged immediately at time of booking for the total amount quoted for the entire stay. The charged amount is non-refundable and payments cannot be used for other stays, services or merchandise.
    • Unless otherwise stated, quoted rates are per room per night, based on double occupancy and do not include taxes, gratuities, resort fees or incidental charges. The displayed discounts are based on standard room types, even though such room types may not be available in all hotels.
    • Mövenpick Hotels & Resorts reserves the right to withdraw this offer at any time without prior notice.
    • These special rates are not eligible for airline frequent flyer programs.
    • The competent courts in Switzerland shall have exclusive jurisdiction over disputes in connection with these Terms and Conditions. The foregoing shall however not deprive the customer of any non-waivable statutory venues granted by law. These Terms and Conditions and all disputes arising therefrom shall be governed by Swiss law under the exclusion of its conflict of laws rules, whereby the foregoing choice of applicable law shall only be applicable as far as it does not deprive the customer of any non-waivable statutory protections granted by the laws of the customer’s country of residence.
    • In the event any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions of these Terms and Conditions shall remain in full force and effect.