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آراء

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4.5/5 تقييم تريب أدفايزر

1341 آراء

Mobile18932264488
: 5.0 on 5"
16/11/2023 من تريب أدفايزر
Movenpick Doha have good value

good prices for the value and friendly helpful staff, housekeeping is fast and on time and helpful if you need anything and the jazz lounge have good food and snacks and staff is very well trained and friendly and i got a good service from Taminda.

Bozeman-Dublin
: 4.0 on 5"
08/11/2023 من تريب أدفايزر
Very Comfortable Hotel

I enjoyed my recent 4 night stay in the Movenpick. Its really well located only a few minutes walk from the National Museum and the metroline. You can walk to Souq Waqif on about 15 minutes, the National Museum in about 5. The metro is excellent and both the Souq and Museum stations are easily walkable. The room was really spacious, clean, modern and comfortable. The bathroom was spotless and the room had all mod cons - no complaints whatsoever. The pool area is small but very nice. It gets the sun all morning until about lunchtime when the shadow moves around. It has a nice steamroom and gym too. The breakfast is superb, if there is an option to include breakfast with your room it's well worth paying it - omlettes, cereals, fruits, breads, meats...I was so well fed I didn't need lunch! The bar is a bit smoky for my liking, and way too dark to sit and read. But it has lots of screens showing the sports so that's good. Going before 10 and drinks are 20% cheaper. But really, I just couldn't stick the smoke. Its illegal in my country to smoke in bars so I'd forgotten how utterly disgusting it is. But it's obviously legal here so the bar are likely doing nothing wrong. Luckily though this is my review, I think the smoke is horrible and ruins the bar for everyone else so there we go. The hotel staff were really helpful, especially the guys that run the health centre and the lovely folks in the restaurant at breakfast. Oh yes, if you walk out the front entrance and follow the walls around to your left you'll find an excellent 24 hour service station with all the snacks, toothpaste, over the counter meds etc you'll need. Great to grab a cold drink after a walk in the heat! I'd definitely stay here again though, no hesitation.

CTheWorld84
: 3.0 on 5"
03/11/2023 من تريب أدفايزر
OK but not quite the usual Movenpick standards and some let-downs

I've stayed with family at several Movenpicks around the Middle East and rest of the world so on our first visit to Doha I didn't hesitate to book another Movenpick, plus the reviews and rating on TA were also very positive. In summary I would say the hotel and staff are decent but I have some qualms I will explain further. But first the positives: - The hotel does have interconnecting rooms so if you're a family of 5 or more then this will be useful for you to know. I had to book two rooms of the same type and then request interconnecting rooms and though staff couldn't guarantee we'd get them, they did note the request and we did indeed get them. - Housekeeping staff are all very respectful, accommodating and friendly. They were always keen to ensure we had everything we need - Decent, clean rooms albeit starting to feel a little tired and in need of modernisation - Small but clean swimming pool and also a small but nice jacuzzi - Decent location close to Souq Waqif and 15 min drive to locations in the West Bay. Ubers are also commonly available within a few minutes, same goes for local Karwa taxis - Decent breakfast buffet selection of food slightly rotated every day - not a huge selection but good quality food for whatever is on offer In terms of the not-so-good things: - I don't normally like to complain about every little thing as I understand that things can never be perfect and everyone has a job to do but unfortunately I have to call the hotel out on this thing. We ordered room service for lunch on one day and I have never been harassed so many times in 24 hours for payment of what amounted to £16. Firstly, this is the first hotel I've stayed at where they won't put charges onto your room bill. They want you to top-up credit on your room account or pay instantly which I found an odd policy. Regardless, I was asked for payment at the point of delivery of the food by the waiter to which I said I will pay later as I had 3 hungry kids wanting to eat and wasn't going to go down to reception there and then just to pay. I was then asked for payment by the breakfast staff the next morning. I didn't have my card on me for breakfast but I went to reception to speak to them about something else and also reminded them myself that I didn't have my card on me so when I come down to leave for the day, I will pay. The reception staff confirmed OK but within half an hour, we then got a knock on the room door while I was in the shower and my wife is now being harassed for payment again by a different person. That's plain unacceptable treatment of a paying hotel guest. The policy of not allowing charges should be changed and the hotel management needs to take a long hard look at the process because you are harassing guests paying hundreds of pounds for multiple night's stay, for relatively immaterial amounts of money. I genuinely felt like they thought for some reason I was going to run away without paying. Please see the ridiculousness of this process and policy and please change it so nobody else has to experience it. - Reception staff are not as friendly or welcoming as I would expect. Came across too serious, a bit grumpy and lacking some customer service and communication skills. I will say that when I let the lady at reception have a piece of my mind about my frustrations with chasing of the room service payment she did listen without arguing back so it's not all bad but there is room for improvement - One of our rooms had a guttery smell coming from either the toilet or one of the drains. We didn't want the hassle of having to move the whole family to two different rooms but I expect much better from a Movenpick - Breakfast area was too cold. Air conditioning cranked up too high despite us asking one morning for it to be turned down, nothing happened. In conclusion, I probably won't stay here again. The price was good for two rooms, and it will do the job in terms of giving you a clean, safe and decent standard accommodation in a good location but I just expect more from a Movenpick and sometimes it's the little things that add up. One general tip about staying in Doha, I would strongly advise getting a tourist sim-card so you can have a local number to use. Most Wi-Fi services, the Karwa taxi app and cleaning/laundry/food delivery apps need to verify your identity by sending you a code by SMS, without which you can't use the service which is a big issue. For the taxi, I was able to use my Uber app instead and it worked out the same price or cheaper every time compared to Karwa so not a huge issue but for example for Wi-Fi we just couldn't use it and services like Tabalat were also not usable for us. And none of these work with a UK number.

cyeampere
: 4.0 on 5"
29/10/2023 من تريب أدفايزر
Awesome experience on our 8th stay

This is our 8th or 9th stay. We always had our Seafood night dinner and breakfast. They upgraded our 2 rooms into a bigger room and free extra two beds. I would like to say thank you again to ALL THE STAFF for their performance they were very accommodating and responsive. I. Sorry for the other who i did not mentioned I forgot to get their names. Vasheem and Sonia, Arjhun and Shiva, Arijit,Supun, Shiromi, Siraj, Roman,Warwar,Urmila and Mukesh. Hope to see you again..

Fearless13546303480
: 5.0 on 5"
28/10/2023 من تريب أدفايزر
Best stay in Doha

The best 10 days stay in Doha. I forgot my phone when I was going back to Hotel and staff immediately check the cctv cameras for the plate number of the car and they did it like as fast as they can. I recovered my phone back. Bravo to those staff. I also would like to recommend Urmila, staff from the breakfast dine-in. Everyone was approachable and friendly and I also wake up happy and good mood with the food and and ambience

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