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Mövenpick Hotel And Convention Centre Klia

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نؤمن بتقديم المتعة الحقيقية بالطريقة الصائبة، وتدليل نزلائنا بالمأكولات الطازجة الشهية، والحلويات والنكهات الكثيرة التي لا تقدِّمها إلا فنادق موفنبيك، وتقدَّم جميعها بقدرٍ وافر من العناية المخلصة.

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عندما يكون للحياة مذاق أحلى

تذوّق المعنى الحقيقي لجودة الحياة في موفنبيك. حيث الأيام المشمسة على حمّام السباحة ووقت المنتجع الصحي الغني بالتدليل والتمارين الباعثة على النشاط والحيوية والتجارب الثقافية الحقيقية، إننا ندعوك لترى روائع ستأسرك دون شك.

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آراء

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3.5/5 تقييم تريب أدفايزر

208 آراء

Samdito
: 1.0 on 5"
29/05/2024 من تريب أدفايزر
Dingy, damp, warm room, no alcohol served

I chose this hotel because it was close to KLIA airport and it was a 5 star Movenpick. My room smelled moldy and had dings to it. After traveling 24 hours from the US, I found that you can’t cool the room below 22.5/73 F. And after calling room service, was told that there is no alcohol served at the hotel-anywhere. No where on the website or on Expedia (my booking agent) does it say that. It took over 30 minutes to get some ice and a plate of fries. This is not a 5 star hotel standards, and misleading to not clearly state the alcohol policy upfront. People are nice but you’re much better off going elsewhere.

Sueza-Su
: 3.0 on 5"
20/05/2024 من تريب أدفايزر
Poor of knowledge of Ladies Staff

We send our parents for hajj today, we are staying at level 3. While waiting to register for begs check in at Tabung Haji, we went to the Musollah at ground floor for asar at 4:51pm (as I saw the clock before I took my takbir) Went we enter the muslimat musollah, the room was noisy. There are few ladies that we believed they are the staff. They were talking until we finished our asar prayer. Went one of them out from the musollah, another one was shouting. And left three (3) of them still kept on talking and touched up their face. Before I left the musollah, one with white shawl, one with red (maroon) shawl and one with purple shawl still not finished talking. Then when i sat at the lobby waiting area, i saw the same person went inside the office besides the ladies room. That's make me confident that those persons making noise were your staff The issue is, hotel should educate your staff to have respect not to talk and make noise in the prayer room. Must have some respect to those people who are praying and have some common sense. Furthermore most of the guest are going for hajj. Hope that soon your staff will behave better. Regards, CDOHR of 5 star hotel.

BoJLpl
: 3.0 on 5"
10/04/2024 من تريب أدفايزر
By the airport

WiFi in the room just non existent had to go down to the lobby, only stayed 2 hours, room overlooked the motorway, shuttle to airport every 2 hours and nice touch with the chocolate hour. Wouldn’t stay again unless needed to be by the airport for an early flight.

Katz2by2
: 2.0 on 5"
08/04/2024 من تريب أدفايزر
Very poor "5 star" hotel experience

Even though it wasn't busy, the check-in was slow for little reason. We arrived during the complementary one hour afternoon chocolate buffet but were not invited to it, we had to ask. Our assigned room #3209 was an odd shape - we've had more attractive and functional rooms at Novotel - and while the curtains opened onto the view of a mosque across the way it was marred by a dirty, pitted wet concrete extension out the side of the hotel. The functionality of the room was extremely poor - especially for a 5 star - there was no luggage rack, the safe didn't work, both bedside reading lamps were broken and non-functional, one bathroom sink drain wouldn't open (so the sink was essentially non-functional) and the other sink drained VERY poorly, the lamp in the corner didn't work but upon further investigation it was actually the socket that was dead. All these thing we decided to live with for our one night stay but when I found the large body lotion bottle empty after my shower I decided to visit the manager. The on duty manger was quite accepting of my deficiency report and seemed to agree our experience was not one one should experience at a 5 star hotel. He offered to move us to a different room but I said no as it was too much effort for us to pack up and move for a one night stay. He did comp us dinner in the hotel restaurant which was just okay, and as others have said not even a glass of wine! He also said he would have someone come and fill the body lotion bottle but right up until the time we left next morning, that didn't happened. Next morning, the breakfast buffet was huge and busy. The was no table service for coffee (a 5 star expectation I would think?) and when I asked at the central station for a cappuccino I was told "Make an espresso with the machine, then add hot milk from the jug". When I replied, "That is not a cappuccino." They said, "Then order it, and pay for it." Overall, my impression is that as the occupancy was over 90% local population this hotel is operating and getting away with substandard accommodation, service and maintenance. It is not functioning as a 5 star and the international Movenpick brand is not being challenged or upheld. We did connect with the duty manager again before we left to update our list of grievances which he said would be 'passed on' and that we would receive a communication. We haven't of course but it's only been 30 days since the stay.... The proximity to KLIA was good, the room was clean, and the swimming pool and area was pleasant but otherwise I would not recommend this hotel.

Suered
: 5.0 on 5"
31/03/2024 من تريب أدفايزر
Airport hotel stay -great value-free shuttle

Lovely relaxing hotel for an airport stay- I stayed for 2 days /1 night. Room was great just refurbished by the look of it with tea/ coffee / minibar / Tv with films. The staff were very pleasant and helpful breakfast was extensive with every type of food you can imagine ( Nb you will not find bacon as most places in Malaysia do not serve any pork) The swimming pool was great and there is a seperate womens pool too - tpwels provided. It is isolated next to a large mosque and the police station only. Its 30MYR ( about £5.50) for a grab taxi to the outlet mall nearby. The free shuttle to the airport runs 2 hourly and must be booked with the concierge so you need to contact them prior to collection from the airport (KLIA1 level one door 3 at the time of writing this ) and for your trip back too. The hotel is a dry hotel there is no alcohol for sale - not a problem for me but some other visitors were not as happy - there is mini fridge in the room so bring your own. For the chocoholics there a free chocolate hour every afternoon at 3pm - a great selection of movenpick chocs to indulge in . I would stay here again without a doubt , it was excellent value.

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