Mövenpick Nabatean Castle

Experience better than expected. Like everywhere in Jordan very nice people. Great service, good food, comfortable accomodation. Everything was really good. What I Truely recommend is the shop in the hotel. In my opinion best place to buy some original gifts.

I stayed at this hotel for 2 nights as a solo traveler and one word sums up my stay “amazing” From the moment i checked in - everything was streamless. Front desk had my room ready on arrival, they had acknowledged i was a gold accor member and offered me a room upgrade and free drink. Room had a lovely view and fully equipped with everything i required; can’t fault it. The Service was impeccable throughout my stay; all staff (reception, restaurant/ bar, security) are extremely friendly, professional and really go out of their way to help. For example, one morning i had missed breakfast as i had left early to visit Petra, and on my return i was feeling hungry, so the Restaurant’s manager kindly offered me coffee and selection of pastries. On my last day i needed some painkillers and the lovely gentleman at reception gave me some. The hotel’s service is 5 star and i felt like royalty staying here. I would definitely return to this hotel and would also recommend it if anyone is staying in Petra.

Set high above Petra this hotel has amazing views. Sadly it was quiet as Americans have bailed due to the problems in Israel. We were looked after from the moment we arrived till the moment we left. Our room was OK but we were only there to sleep. We had a fabulous meal in the Bedouin tent on the first night. Friends joined us on the second night and were impressed (their hotel in Petra wasn’t so great). All in all a great stay in an amazing place.

I cannot fault the staff, especially Hamed but the rooms were of very poor standard, they were basic with a tiny bathroom. We were meant to have superior rooms, not sure what the difference is from a standard room apart from having a view. Hamed upgraded me to a suite but still the bathroom was small and could not get the air conditioning to below 23 degrees. The breakfast was nothing special. I don't feel this hotel warrants a five stars!

Second time in Petra and knowing the area, I booked in Movenpick Nabatean. Me and my daughter had a very good stay, the most beautiful view looking majestic mountains of Wadi Musa with unique sunset scenario and an excellent dinner in the Bedouin tent. Staffs are very professional and kind and we appreciated the support of Mr Belal, guest manager in the hotel. Recommended 🥰