We, extremely well traveled middle-age couple, are just finishing our second two-night stay at Mövenpick Resort Petra, and once again we leave happy – this time even genuinely delighted in many aspects. We were upgraded to a very nice suite, which made a big difference. The bathroom has clearly been modernized: excellent lighting, a large and modern walk-in shower, and overall a very comfortable, well-thought-through setup. Bedding was comfortable with medium-firm mattresses, and we really appreciated both the ample luggage storage and a proper working desk – not always a given. One small critique in the room: while the bathroom lighting and the new bedside lamps are great, the rest of the room remains quite poorly lit at night due to the absence of any ceiling lights. It’s manageable, but reading a book or paper anywhere except next to the bed could be a struggle. Bar was great: during our previous stay we had eaten in both the main restaurant and the specialty restaurant, but this time we ate twice in the courtyard/ the bar and were genuinely impressed by the quality of the food. A word of warning: some portions are gigantic and can easily feed two, sometimes even three people. Great value, but order with care - food waste risk 😉 Service deserves special mention. We loved the attitude and warmth of all staff - starting with check-in. In particular, the afternoon/evening bar team was fantastic, and the manager of the breakfast restaurant, Ziad, and his team stood also out – especially the wonderful lady preparing the fresh egg dishes - as mentioned by otheres here. Service throughout the hotel felt attentive, natural, and genuinely caring - sometimes even too much ;-) . We always felt that nothing was too much to ask, including help with activities outside the hotel, such as arranging reliable drivers at very reasonable prices. One minor point, which others have also mentioned: the air-conditioning system can be a little tricky. At times in the evening the room became quite cold, while in the morning warm air came out. That said, the hotel addressed this quickly when we raised it, and when it got very cold we promptly received an extra electric heater. For us, this was well handled and not an issue overall. This is a very comfortable place to stay when visiting Petra. The location is unbeatable, and it’s a place where you feel welcome both before and after long days exploring Petra. One suggestion for fellow travelers: if you can, stay at least two days. Take the time to explore Petra fully, go to Little Petra, walk some of the trails - simply spend two full days inside Petra rather than rushing it in one day – it’s almost impossible to do it justice otherwise. Highly recommended. We wish the team all the best for the future, and if we return to Petra, this would be our choice again without hesitation.

We stayed in this hotel with my wife during our visit to Petra. The interior design is stunning, you feel you are in a palace, but the kindness and hospitality of the hotel staff is what transforms a stay in a beautiful environment into a magical experience. Special thanks to Omar and Zaid for their attention, kindness, professionalism and great humor! You guys should teach the art of hospitality in the academy! The food is an experience on its own. Be sure to stay a few days to have the opportunity of tasting all the dishes at breakfast and dinner. Local tastes will leave you speachless in the best sense of the word. The hotel also offers the best freshly squeezed orange juice! Not only this is a must visit hotel… but we must return. And we will. Thank you once again for the memories we made here.

Nice stay overall. • Chocolate hour from 4–5 pm with a small cup of chocolate. A small gesture, but it really makes the welcome feel warm. • Beautifully decorated in Arabic style. The room was spacious and there was nothing to complain about. • Bathroom amenities are from Yuni Beauty. • Dinner buffet was delicious. Chicken mandi was the highlight, but the cakes were the real star — honestly good enough to be sold in a bakery. • Breakfast was great, though a bit chaotic around 7 am, so you might want to avoid that time. Omelet station, lots of freshly made juices, and made-to-order coffee. • For your information: you can hear the melodic Adhan (Islamic call to prayer) from the room, which happens five times a day — Fajr (dawn), Dhuhr (midday), Asr (afternoon), Maghrib (sunset), and Isha (night). A unique local experience that adds cultural atmosphere. Would happily stay here again.

The hotel is truly excellent and outstanding. The staff are amazing and very professional. I also stayed at this hotel in Aswan for four nights, and I was extremely satisfied with everything. Ibrahim at the restaurant was especially kind and helpful. If I ever travel to Petra again, I will definitely choose this hotel. The hotel is located exactly across the Petra , separated from the city, which makes it very clean, peaceful, and pleasant.

We found this hotel suitable for my husband and me. The room was very clean. I thank the floor supervisor, Hamza F, for his attention to us, along with Jawad s, Yahya a, and Mu'ayyad k. I recommend this hotel.