Mövenpick Resort Waverly Phu Quoc

Room very good. Clean and cozy. Fantastic beach All staff very kindness especially GRO team very helpful and friendly all the time Food and activities also very perfectl Good stay Good memories We are thankful alot ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Our family had an unforgettable time at Movenpick Phu Quoc. The resort’s combination of luxury, comfort, and excellent service made our stay truly special. The staff ensured every little detail was taken care of. We can’t wait to return for another memorable experience!

It’s worthlessness property in this price 1. It’s far way from city 2. People don’t understand English. for vegetarian people have difficult to explain there staff. I had order for one vegetarian sandwich before that I took 30min to explain how to make sandwich . after all they sent only bread and butter more important thing as accor member I didn’t get special priority. Property look big service is missing compare to 5 star I think it’s should be 4 star

My stay in here was unforgettable, the resort offers a serene and luxurious escape from hustle of daily life. My room was spacious, elegantly designed and equipped with all modern amenities. The bed was really comfortable. Especially, the private beach is clean and perfect. Highly recommend for couples and familes

I don’t know when this hotel was built, but the once upon a time luxury has faded. Multiple things need real maintenance and not a quick fix. We went outside of tourist season so we got a good price, but I would say it’s not worth it for full price. It is advertised as very luxurious and high end, but it does not keep its promises. The breakfast and dinners are good (8/10) and they are very quick when ordering in-room dining. But it is advertised as having theee different «restaurants» og lounges but all of these have the same menu. So it kinda feels like a hoax. Chocolate hour thing is a very cool concept I haven’t encountered anywhere else. The only thing I really miss is fruits. It’s basically just different cakes and cookies, watermelon and dragonfruit. Who has a chocolate fountain and doesn’t offer strawberries and bananas to dip in it? The swimming pool doesn’t have any deep areas which are kind of boring. But I imagine for families with children the pool area is heaven. They have these big blow-up toys, but you have to pay by the hour to use them. Which I think is unnecessary considering the price you pay to stay at the resort. It should be included. And the hotel staff also doesn’t make visitors follow the poolside rules. There were multiple times people brought loud speakers playing their own music on top of the hotels music. Very annoying. The beach is very nice but there is so much trash. Walking outside the hotels area it is flooded with trash. And inside the hotels area also has a considerable amount of trash that looks to come from the resort itself. Water bottles and beer cans and napkins etc. The standard of the rooms are also a 5/10. Its not super clean and it needs some real maintenance. Not just a spotted flick of paint. The terrace was not equipped with a broom and it got super dirty throughout our stay, and it didn’t get cleaned by the staff either. The outside furniture has also seen better days. The inside furniture was stained. The staff also have a habit of removing stuff from the room without replacing it. Like taking the robes and not give us new ones. So you have to call down to the reseption every time you need something. The minibar is aslo designed to stay at a temperature between 10-13 degrees. And the AC couldn’t keep the temperature below 22 degrees. We even asked for assistance in using it and the guy just went «that’s the best it can do» They do have a very good laundry service! It is expensive and you pay by the garments but it is very good! When staying here you are very far away from anything. You feels kinda stuck at this hotel. We found that Grab was the best taxi service. With the best price and experience. Summary: don’t go if you have to pay full price. Be prepared to be very far away from everything.