Frequently Asked Questions

The Mövenpick Hotel & Casino Cairo-Media City is located in the cosmopolitan 6th of October City, on the outskirts of Cairo and 45 kilometres from the city centre. The Hotel is just 65 kilometres from Cairo International Airport and is also located opposite the Mall of Egypt.

Mövenpick Hotel & Casino Cairo-Media City has a number of close attractions nearby, including:

• Great Pyramids of Giza and Sphinx (20km away)
• Dream Park (One of the Middle East’s most famous amusement parks)
• 27-hole golf course
• Egyptian Museum (20km away)
• Mall of Egypt

Mövenpick Hotel & Casino Cairo-Media City first opened in 2002.

The staff at Movenpick Hotel & Casino Cairo-Media City speak English, French, German and Arabic.

Movenpick Hotel & Casino Cairo-Media City has a number of property amenities including:

• Spa
• Gym
• Laundry
• Bazaar
• Flower Shop
• Photographer
• Restaurants
• Bar
• Meetings & Events Rooms
• Open Areas

Some room amenities at Movenpick Hotel & Casino Cairo-Media City include:

• Phone
• TV
• Wi-Fi
• Safe box
•  Tea & coffee facilities
• Toiletries
• Desk
• COVID-19 precaution box (includes masks & gloves)

Movenpick Hotel & Casino Cairo-Media City offers a number of food & drink options, including:

• Three meals buffet
• Bar
• Bakery
• Pastry
• In-room service
• A la carte service
• Pool bar service

Yes, alcohol is served at Movenpick Hotel & Casino Cairo-Media City.

Yes, parking is available for guests at Movenpick Hotel & Casino Cairo-Media City.

Yes, Movenpick Hotel & Casino Cairo-Media City has a gym with state of the art equipment for guests to enjoy.

Yes, Movenpick Hotel & Casino Cairo-Media City has a relaxing Spa with various massage treatments and much more.

Spa treatments at Movenpick Hotel & Casino Cairo-Media City include:

• Aromatherapymassage 
• Swedish massage 
• Deep tissue massage 
• Shoulder, Neck & Back massage 
• Hot stone massage 
• Couple massage 
• Moroccan bath 
• Body Scrub 
• Sea salt Scrub or Coconut scrub or Coffee Scrub

Yes, Movenpick Hotel & Casino Cairo-Media City provides daily housekeeping of all rooms and suites and also has its own laundry service for hotel guests.

Yes, Movenpick Hotel & Casino Cairo-Media City has a laundry service for the hotel guests.

Yes, Movenpick Hotel & Casino Cairo-Media City has a business centre. We also offer meeting rooms and halls for business purposes.

Yes, Movenpick Hotel & Casino Cairo-Media City has more than 2 pools on site.

Yes, one pool at Movenpick Hotel & Casino Cairo-Media City is a heated pool.

Check in at Movenpick Hotel & Casino Cairo-Media City is from 2:00 pm and the checkout is by 12:00 pm noon.

The phone number for Movenpick Hotel & Casino Cairo-Media City is:

The email address for Movenpick Hotel & Casino Cairo-Media City is: hotel.cairo.mediacity@movenpick.com.Our dedicated and friendly team are here to answer any questions you may have.

Mövenpick Hotel & Casino Cairo-Media City from Sphinx Airport is 35 km and 54 km from the hotel to the Cairo International Airport. You can travel by private car to the hotel or book a taxi service from the airport to the hotel.

Unfortunately, Mövenpick Hotel & Casino Cairo-Media City does not currently offer a shuttle service.

Yes, Mövenpick Hotel & Casino Cairo-Media City has wedding halls as well as an outdoor area where weddings can take place.

Yes, children of all ages are allowed at Mövenpick Hotel & Casino Cairo-Media City.

Mövenpick Hotel & Casino Cairo-Media City has a kids club along with a kid's area especially made for kids.

Yes, smoking is permitted in most of Mövenpick Hotel & Casino Cairo-Media City.

Unfortunately no pets are allowed at Mövenpick Hotel & Casino Cairo-Media City.

Yes, the dress code forMövenpick Hotel & Casino Cairo-Media City is formal.

There are three types of rooms at Mövenpick Hotel & Casino Cairo-Media City, being: classic rooms with pool view, junior suites with pool view and deluxe rooms with garden and pool view. Connecting rooms can be provided for family stays as well.

Mövenpick Hotel & Casino Cairo-Media City serves an international breakfast buffet every day at our main restaurant Biba's.

The safety of our guests and employees is of the utmost importance, as a result Mövenpick Hotel & Casino Cairo-Media City has implemented ALLSAFE label procedures. This includes enhanced cleaning protocols and a safer approach to dining. For more information please refer to the ALLSAFE label procedures.

The safety of our guests and employees is of the utmost importance, as a result Mövenpick Hotel & Casino Cairo-Media City has implemented ALLSAFE label procedures. This includes enhanced cleaning protocols and a safer approach to dining. For more information please refer to the ALLSAFE label procedures.

The cancellation policy at Mövenpick Hotel & Casino Cairo-Media City is as follows:

• 100% of rate charged if cancelled  3 days or less prior to event
• 75% of rate charged if cancelled 7-3 days prior to event
• 25% of rate charged if cancelled 15-7 days prior to event
• 0% of rate charged if cancelled 30 days prior to event