Madinah Mövenpick Hotel "DELETE"

Room 1036 Check out Aug 28 2023 2pm. Attached are photos of my perfumes bought from Ibrahimalqureshi. I always make vides before leaving the room. Attached are screen grabs. Contacted hotel six times. Every single time, management advised to call back. Last communication 8:05pm Medina, SA time. And 10:05PM PST time. Receptionist advised with huge frustration nothing has been found. I would not suggest staying at this hotel. Apparently Staff misplaced my very expensive perfumes. And hotel management simply said they are not responsible. They should be ashamed of themselves. One of the worst experiences of my life. Avoid at any cost.

We went for Umrah in August 23 and stayed for a week. The hotel staff were amazing, Due to change in flight we were there early and pleasantly they allowed us to check-in early (3 hours early!) at no extra charges! 5 mins walk from Masjid Nabwi. shops around in walking distance. The staff, manager were all easily accessible and they have contagious smiles. Breakfast was very good and lot of options kids loved it .Restaurant staff was kind, specially manager Hammad was very caring and kind. we had a very good experience and likely will stay there again in future.

Horrible experience, very dirty hotel , bad management, i wil not come back again . they are taken money only. no customer service. bad buffet and bad food . room service not good, always delay the order .

Great hotel with good atmosphere and ambience. Very close to Masjid Al-Nabawi (6 min walk). We could hear the Azaan from our room. Me and my two sons stayed in a suite. It was large and comfortable and had two bathrooms. Lots of space. I love Madinah and I loved this hotel.

The hotel was sold to IHG group which raised the fees) price of my already booked room!!!!! And charged me more than the amount mentioned during reservation!! Never booking with this group again!! Such dishonest unprofessional staff and management!